Ashton
Support was very helpful
Support was very helpful. Sharissa was kind and made my request very easy.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
11,626 approved reviews, newest moderated first
Ashton
Support was very helpful. Sharissa was kind and made my request very easy.
Tami
Couldn’t be happier with my old frames, new lenses. Honestly wasn’t sure what to expect, however I was 100% happy with the speed, service and quality. I’ll be sending more your way, LensDirect! Thank you for making it an easy, seamless and all-around excellent experience!
Jay
Kissel was very personable and professional. It was a pleasure to have her help with my order.
RH
Vania was great on the phone and made things easy for me to correct what the system had processed incorrectly. The power on one box had shifted after I pressed OK so I called first thing in the morning and it was changed to the right power, email verifications were sent to me, and I received my boxes a few days later. The price was much better than some competitors. Thanks!
Rebecca M.
I had a hard time getting my prescription from my dr and bibi went above and beyond to help me
Katrina
Quick answers and fast help! Bibi was quick to respond and did not waste time with a solution.
Marsha E.
Bibi was great and professional
Charles
I had the best experience with my order thanks to the help of Dion who walked me through my total service from start to finish. Thank you Dion, from Charles