Gerard
Chelsea was very helpful
Chelsea was very helpful, quick, and efficient.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
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Excellent

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11,626 approved reviews, newest moderated first
Gerard
Chelsea was very helpful, quick, and efficient.
Humberto
Chelsea saw my issue, figured out a solution, and got me on my way with new contacts in a few minutes! She took a lousy situation and turned it into a non-issue with speed.
Arden
Easy to get contact lens prescription and the customer service was awesome!
PEGGY B.
Just placed my first order for replacement lenses and had a question about a prescription detail. DJANNA's reply was prompt, clear and helpful.
Lori N.
They had my lenses in stock at a good price and Sharissa provided me with a really quick response to my request and was super helpful.
Steve D.
Dianna was very helpful.
Ethan O.
Dion was a great customer service agent who helped me figure out the issue I had with my order. Thank you!!
Gegsie
So far there has been great Communication as I have had to change my address and change a few things on my order. They keep in close touch. Thank you. djanna