LensablReviews of lensabl.com

I ordered new lenses for sunglass frames that I sent to Lensabl. What I received was nowhere close to my prescription. Both SPHs and Axis #s were not even close, confirmed by my local Optometrist at my next appointment. Contacted support and they offered a remake at 25% off of MSRP (or 75% of full price). This was the best they could do, and they further tried to claim that made them correctly. Apparently, somehow they used an old prescription in my account and not the PDF prescription I uploaded to the order. They will not own their mistake and they will not make it right. I will never use Lensabl again, I suggest you avoid them at all costs or you will be out

Recently had an experience with Lensabl. My frames were returned completely warped. One of the lens was forced into the frame at the wrong angle, completely warping and destroying my glasses. Lensabl refuses to reimburse me for my glasses, and refuses to to even offer me a refund for the order. Best they offered was an extra 10% off! Customer service has been atrocious. Beyond frustrating experience. All together I'm out over $600. Do not order from Lensabl.

Terrible experience with customer service. Chatted with someone said they would get back to me, never did. Then emailed and no response. Now I’m out 500.00 on glasses I hate.

I placed an order on October 3rd. By october 10th it states my order will ship in 6 business days. It is now the 18th of October and there are zero updates! It still says my order will ship in 6 business days. I have left messages multiple ways and not once have I received a reply. What is going on with my order, Lensabl? I am ready to cancel shortly.

Paid over $600 for glasses, never received. Ordered almost two months ago. Customer service has been a nightmare.

Terrible, I would not purchase from here again. Terrible quality, they use plastic glass instead of real glass

Took to long with really poor communication.

Sixty days since they acknowledged receipt of my frames and I still don't have my glasses.