LensablReviews of lensabl.com

Response from LensablOct 17, 2023

Hi, Martha! Thank you for your feedback on your experience with Lensabl. We're thrilled to hear that you find our products and craftsmanship to be fantastic and reasonably priced. We appreciate your understanding that the communication process can sometimes be a bit challenging. We're always working to improve our customer service, and your feedback is invaluable in that process. If you ever need further assistance or have more feedback, please don't hesitate to reach out. We're here to help, and we value your business!

Response from LensablOct 17, 2023

Hi, Joe! Thank you for your feedback! We're pleased to hear that you're satisfied with the quality of the glasses. If you're experiencing issues with smudging or smearing on the lenses, we recommend using a microfiber lens cleaning cloth and a suitable lens cleaning solution. This should help keep your lenses clean and clear. If you have any further questions or concerns, feel free to reach out to us at [email protected] or 1-800-984-5367, and we'll be happy to assist you. Your feedback is valuable, and we appreciate your business!

Response from LensablOct 9, 2023

Hi, Mccallj We appreciate your feedback and are delighted to hear that you found value in Lensabl's services. We understand that the cost savings can be significant compared to traditional eyewear providers. Your suggestion regarding the order tracker is duly noted, and we'll work on improving its accuracy to enhance the overall customer experience. Thank you for choosing Lensabl, and we look forward to serving you again in the future. If you ever have more feedback or need assistance, please don't hesitate to reach out. Your satisfaction is important to us!

Response from LensablSep 27, 2023

Hi, Whirled! Thank you for sharing your positive experience with us! We're delighted to hear that you found the process with Lensabl easy and that our customer service and communication met your expectations. It's fantastic that you were able to upgrade your lenses in your Versace frames, and we're pleased to offer a cost-effective solution. We understand that the process took about a month, and we appreciate your patience during that time. Your satisfaction and willingness to use our services again mean a lot to us. If you ever decide to return for any eyewear needs, we'll be here to assist you. Thank you for choosing Lensabl, and we look forward to serving you in the future!

Response from LensablSep 27, 2023

Hi, James! Thank you for your concise and positive feedback! We're delighted to hear that your experience was fast and painless. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Your satisfaction is important to us!

Response from LensablAug 18, 2023

Hi, Katie! Thank you for your feedback. We're glad you found the end product good and affordable, although you felt the process could be streamlined. We appreciate your input and will work on improving the efficiency of our order process. We're pleased that you're happy overall with Lensabl and the convenience it provides in having multiple pairs of glasses. If you have any further comments or suggestions, please feel free to let us know. We're here to ensure you have a great experience. Thank you for choosing Lensabl!

Response from LensablAug 17, 2023

Hi, Armaan! Thank you for your feedback. We're glad to hear that you had a fast and great experience overall. We apologize for any confusion caused by the status updates in your Lensabl account. We understand the importance of accurate and timely tracking information. Your input is valuable to us, and we'll use it to improve our communication and tracking processes. If you ever need more eyewear solutions in the future or have further feedback, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to ensure you have a smoother and more positive experience next time. Thank you for choosing us and for your understanding!