Get the high-quality lenses you need, in your own frames, all by mail. Or shop Everyday Eyewear, our new Rx glasses line. Starting at $77.From optical, readers, sunglasses, all the way to sleep glasses. We’ve got you covered.Upgrade your vision today at lensabl.com
Lensabl (lensabl.com) has 880 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
Also known as
lensabl.com
Website
lensabl.com
Category
Vision & Hearing
Location
Los Angeles, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 44% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Glasses are great, came back in immaculate condition. Only complaint i have was on the wait time. I kept track of the order status and even when completed it said it took several days just to ship out. Other than that would definitely recommend to those that need lenses!
Response from LensablFeb 29, 2024
We are delighted to hear that you were pleased with the quality of your glasses and their condition upon return. It's our goal to ensure every pair of glasses we handle is returned in top-notch condition.
Your comment about the wait time is well-noted. We are continuously working to improve our processes, including reducing the time between order completion and shipment. Your feedback is invaluable in this effort.
Thank you for recommending us, and we look forward to serving you even better in the future.
BB
Brenda B.
I need to know how do I find out if my…
I need to know how do I find out if my prescription on my glasses is correct?
Shipped notification was not sent to me. I hope lab work would be faster. Quality of product is good.
Response from LensablJan 5, 2024
Hi, MY!
Thank you for sharing your feedback. We apologize for the oversight in not sending the shipping notification and any inconvenience it may have caused. We're glad to hear that you find the quality of the product to be good. If there's anything else we can assist you with or if you have further feedback, please feel free to let us know. Your input is valuable as we strive to enhance our services.
ML
MLS
Glad the lenses were able to be…
Glad the lenses were able to be installed. Oakley frames are only done by Oakley licensed installers, therefore was nice to have this offered. Took nearly a month to turn around though. Packaged nicely.
Response from LensablDec 8, 2023
Hi, MLS!
We appreciate your feedback and understand that the turnaround time for your lens installation took longer than expected. We apologize for any inconvenience this may have caused.
It's great to hear that you were pleased with the packaging and that we were able to offer the service for Oakley frames. We're continuously working to improve our processes, and your input is valuable.
If you have any further comments, suggestions, or if there's anything specific you'd like us to address, please feel free to reach out to our support team at [email protected] or call 1-800-984-5367.
Thank you for choosing Lensabl, and we hope to have the opportunity to provide you with a smoother and more efficient experience in the future.
RB
Roman B.
The lenses work very well, it took a little longer than expected
lenses worked very well
Response from LensablNov 8, 2023
Hi, Roman!
Thank you for your feedback! We're glad to hear that the lenses you received are working well. We apologize for any delay you experienced, and we appreciate your understanding.
If you have any more eyewear needs or questions in the future, please don't hesitate to reach out. We're here to assist you and ensure a smooth experience. Thanks for choosing Lensabl, and we look forward to serving you again!
HY
Hannie Y.
Great quality (just took longer than expected)!
I absolutely love my progressives with my former sunglasses frame! Fabulous quality, and I appreciate being able to log in my account to see the progress of production. However, it did take longer than expected (1 month). Nonetheless, worth it and love it!
Response from LensablOct 26, 2023
Hi, Hannie!
You're welcome! We're glad you chose Lensabl for your lens replacement needs. If you ever need assistance or have any more questions in the future, don't hesitate to reach out. We're here to help!
DP
Devin P.
Good, but def working out the kinks
I feel incredibly liberated having my Goodr glasses fitted with my presrciption lenses - now I can finally see when I run and hike!!
That being said, it took a far longer than expected, with limited communication, hence the 4 stars
I know I was one of the first people to use the Lensabl X Goodr collab - I would say that it was pretty smooth, except that it took far longer than I anticipated, and I paid extra (a lot extra) for overnight shipping. Overnight shipping doesn't matter if it takes 7 weeks to get the glasses finished.
I think an up-front estimate of time would have been much better, but maybe they're still working it out
If I was told that it took 6 weeks, and then it actually took 7, that would have been fine, but the vagueness of expectations during the booking process stating "it would take a few weeks" and that mirror coating took "1-2 weeks extra time" made me think 3-4 weeks max.
I sent my glasses out August 12th, I received them back October 14th
Other than that - good experience, and I got my glasses with my box and cleaning case, and original lenses, HOWEVER my original lenses were damaged, possibly in transit, but damaged nonetheless.
Because I plan to get lasik, I was hoping to keep my original lenses, and use them again once I no longer needed my prescription.
Response from LensablOct 24, 2023
Hi, Devin!
Thank you for sharing your feedback and for choosing Lensabl. We're glad to hear that you're enjoying the benefits of your prescription lenses for running and hiking.
We sincerely apologize for the extended processing time and any inconvenience you experienced. Your input helps us improve our services and communication with customers.
Your point about providing more accurate and upfront estimates of processing time is valid, and we will work on enhancing this aspect of our service to set clearer expectations. We understand that timely and transparent communication is crucial.
Regarding the original lenses, we're sorry to hear that they were damaged. Please contact our customer support team at 1-888-217-8644 or [email protected] to discuss this issue further. We'll do our best to assist you with any concerns you have regarding the original lenses.
We appreciate your patience and understanding as we work to refine our processes. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
EW
Elizabeth W.
Very pleased with the lens replacement
Very pleased with the lens replacement! I was hoping for a slightly quicker turnaround, but overall, a very good experience.
Response from LensablOct 20, 2023
Hi, Elizabeth!
Thank you for sharing your feedback about your lens replacement experience with Lensabl. We're delighted to hear that you're pleased with the replacement, even though you were hoping for a quicker turnaround. Your satisfaction is important to us, and we'll continue working to provide efficient and quality service. If you have any more comments or questions in the future, please feel free to reach out. We appreciate your business!
