LensablReviews of lensabl.com

My glasses are blurry I can’t see with them at all This is commonplace with this company if only I had done myResearch Wasted money And they wouldn’t help or refund Stay away

The worst customer experience. Please stop emailing me. I flame you to everyone that asks me. I have since purchased additional lenses from a competing company. Really.

I had a terrible experience recently with lensabl . I ordered two frames and both were delayed. Each time they said there was a problem with the manufacture and due to quality control it would take longer. Strange that it was the same excuse both times. One of the pairs arrived with completely the wrong prescription in it. It took me weeks to convince people that it wasn’t merely a quality control issue it was completely the wrong prescription inserted.

I sent in a new pair of Rudy Project frames to Lensabl for sunglass lenses and they charged me $25 for return shipping. A photo of the frame was submitted before I sent them in per request. Lensabl told me they did not have the right bevel to do the job and they sent me back the frames and charged me $25. They state free return shipping but apparently only if they can do the job. Other mail in replacement lense companies do not do this. Lensabl should be upfront about this charge in their ads.

I was ripped off

I still waiting for the right glasses, they have make so many mistakes and I keep paying more money for their mistakes. The manager Rudy is a joke, he wants more money to make them right I don't see how they are in business I feel taken

My glasses were out-of-specification (as tested by a 3rd party optometrist). Basically, a waste of money from my perspective. Your folks offered to try again, but according to the optometrist wrap-around sport frames are challenging to do remotely. I asked for credit towards a new set of frames, but was told "no".

Slow. Customer service forced me to call them back multiple times for updates. Messed up my first order. Didn't incorporate the details that I asked for. Will never use Lensabl again. Also, I already did a review and now I am being asked for another review. That about sums it up. I would assume Lensabl is just a bunch of marketers trying to create a company to "pump and dump". If someone actually cared, the experience and entire set up would be different.