Get the high-quality lenses you need, in your own frames, all by mail. Or shop Everyday Eyewear, our new Rx glasses line. Starting at $77.From optical, readers, sunglasses, all the way to sleep glasses. We’ve got you covered.Upgrade your vision today at lensabl.com
Lensabl (lensabl.com) has 880 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Claim this listingShowing 348 reviews with 5 stars · Clear filters
Tammy B.
Your company was great. My new sunglasses are perfect! I can see so much better!
Response from LensablNov 11, 2023
Hi, Tammy! Thank you for your kind words! We're delighted to hear that you're enjoying your new sunglasses and that they've made a positive difference for you. If there's anything more we can do to assist you or if you have any further feedback, don't hesitate to reach out. Your satisfaction is our priority, and we're here to help in any way we can.
Raph
Received my glasses with progressive prescription and they are really sharp, thank you. Only comment would be that my order status remained on "received your frames, should be ready in 6 business days" however it shipped almost month after they were received. Other than that, very pleased.
Response from LensablNov 3, 2023
Hi, Raph! Thank you for your review, and we're delighted to hear that you're pleased with your progressive prescription glasses from Lensabl. We're committed to providing high-quality eyewear, and your feedback is valuable to us. We appreciate your comment regarding the order status, and we apologize for any delay or confusion you may have experienced. We will use this feedback to improve our communication with customers. If you have any more eyewear needs or questions in the future, please don't hesitate to reach out. We're here to assist you and ensure a smooth experience. Thank you for choosing Lensabl!
Scott F.
Concerned really that it took a month to receive my frames returned with my new progressive lenses as ordered. When I received it I was grateful that all was well as I had expected. Thank you!
Response from LensablOct 24, 2023
Hi, Scott! Thank you for sharing your feedback, and we're glad to hear that your frames with new progressive lenses arrived as expected and in good condition. However, we understand your concern about the delivery time, and we apologize for any inconvenience it may have caused. We continually strive to improve our processes and enhance the overall customer experience, including reducing order fulfillment times. Your feedback is valuable in helping us identify areas for improvement, and we appreciate your patience. If you have any further questions or require additional assistance, please don't hesitate to contact us. We're here to ensure you have a positive experience with our services. Thank you for choosing Lensabl!
Diane D.
They did an excellent job of replacing the prescription lenses in my old frames.
Response from LensablOct 17, 2023
Hi, Diane! We're delighted to hear that Lensabl provided you with excellent service in replacing the prescription lenses in your old frames. Thank you for choosing us, and we appreciate your positive feedback. If you have any more eyewear needs or questions in the future, don't hesitate to reach out. Your satisfaction is our priority!
candace
Quick turn around. Helpful customer service.
Response from LensablOct 17, 2023
Hi, Candace! Thank you for sharing your positive experience with Lensabl! We're delighted to hear that you had a quick turnaround and found our customer service team to be helpful. If you have any more feedback or need further assistance in the future, don't hesitate to reach out. We're here to help!
Eric E.
Excellent quality and workmanship! They are really meticulous about hetting it right.
Response from LensablOct 17, 2023
Hi, Eric! Thank you for your positive feedback! We take great pride in our commitment to delivering excellent quality and workmanship. If you ever have more eyewear needs or any questions, please don't hesitate to reach out. We appreciate your support and look forward to assisting you in the future!
carrie S.
Quick service, and a great product. Love that I could send in my own frames and get new lenses to fit. They’re great!
Response from LensablOct 17, 2023
Hi, Carrie! We're delighted to hear that you love your new lenses and found our service quick and convenient! Your satisfaction is important to us, and we appreciate your feedback. If you ever have any more eyewear needs, don't hesitate to reach out. Thank you for choosing Lensabl!
Sky M.
The latest of many "replace lenses in a pair of old frames" jobs Lensabl has done for me, and as always, everything turned out perfect. Their process has gotten easier over the years; more streamlined on the ordering end, though overall it hasn't actually gotten any faster. Plan on two weeks including the weekends for the whole thing, which is entirely reasonable when you consider you're sending a parcel back and forth through the mail. If you get your frames back a little quicker than that, hey, do a little dance!
Response from LensablOct 9, 2023
Hi, Sky! Thank you for being a loyal Lensabl customer and for taking the time to share your feedback. We're pleased to hear that your experience has been consistently positive, and we appreciate your understanding of the overall process timeline. Your frames are indeed in good hands, and we aim to ensure the quality of our work with each order. If you ever have more frames that need lens replacement or any other eyewear needs, please feel free to reach out. We're here to assist, and we look forward to serving you again in the future. Enjoy your upgraded frames!
