LendingOne, LLCReviews of lendingone.com

Response from LendingOne, LLCApr 11, 2024

Thank you for your five-star review and for highlighting your positive experiences with Dominic! We're delighted to hear that having Dominic as your go-to person has made a significant difference in managing your loans, especially with his understanding of you and your business history. Building strong, personalized relationships is at the heart of what we strive for, and it's rewarding to know that Dominic has been able to provide you with great service consistently across three loans. Your continued trust in us and your feedback are greatly appreciated. We look forward to continuing to support you and your business in the future.

Response from LendingOne, LLCApr 11, 2024

Thank you for taking the time to provide feedback and for the four-star rating. We're glad to hear that your overall experience with us has been positive. However, we apologize for the issues encountered with incorrect payoff amounts from our servicer, Fay, and the inconvenience of having to wire extra money post-closing. Your feedback is crucial in helping us identify areas where we can improve. We are committed to addressing this issue with our servicer to ensure accuracy and prevent similar situations in the future. We value your business and are dedicated to making every aspect of your experience with us smooth and accurate. Thank you for bringing this to our attention, and we hope to serve you better in the future.

Response from LendingOne, LLCApr 11, 2024

Thank you for sharing your positive experience with LendingOne! We're delighted to hear that you've enjoyed your relationship with our team and that we've been able to assist you with several Fix and Flip loans. It's great to know that our services have helped you fund additional projects and grow your portfolio. Building strong, supportive relationships with our clients and contributing to their success is what we strive for. We appreciate your trust in us and look forward to continuing to support your future endeavors, helping you to expand your portfolio even further.

Response from LendingOne, LLCApr 11, 2024

Thank you for taking the time to share your feedback and for highlighting our responsiveness and helpfulness. We're glad to hear that you've had a positive experience with our team member. Your insight regarding the turnaround time for construction draw reimbursements is invaluable, and we understand how crucial timing is for the progress and completion of your projects. We acknowledge the impact that any delay in reimbursement can have on your operations and are committed to reviewing and improving our processes to ensure more efficient and timely responses. Enhancing our service delivery to meet the needs of our investors is a top priority, and we appreciate your suggestion as it helps us focus on areas that are critical to our clients' success. We will take your feedback into consideration as we continue to strive for excellence in all areas of our service. Thank you for choosing to work with us, and we look forward to supporting your projects more effectively in the future, with improved turnaround times for construction draws.

Response from LendingOne, LLCApr 11, 2024

Thank you for your feedback! We're pleased to hear that you've experienced quick responses, accurate and updated quotes, and minimal "back and forth" with us. Our aim is to provide a streamlined and efficient process that respects your time and needs, so it's great to know we're hitting the mark. We appreciate your recognition of our efforts to make the loan process as smooth and straightforward as possible. Looking forward to continuing to serve you with the same level of efficiency and clarity in the future!

Response from LendingOne, LLCApr 11, 2024

Thank you for your five-star review and for sharing your positive experiences with refinancing through LendingOne! We're thrilled to hear that we have been reliable, easy to work with, and that our streamlined process has made your transactions go smoothly. Our goal is to ensure a seamless experience for our clients, and it's gratifying to know we've achieved this with your refinances. We appreciate your continued trust in us and look forward to assisting you with any future financial needs, maintaining the high standards of service you've come to expect.

Response from LendingOne, LLCApr 11, 2024

Thank you for your positive feedback! It's wonderful to hear that you've had an amazing experience working with our team member, who has been very helpful and shown a great understanding of both the loan process and investing. We pride ourselves on having knowledgeable staff who can assist our clients effectively by providing the support and insight they need to navigate their financial decisions confidently. Your satisfaction and success are important to us, and we're thrilled to have been able to contribute to your journey. We look forward to continuing to support you with the same level of dedication and expertise in the future.