LendingOne, LLCReviews of lendingone.com

Response from LendingOne, LLCJan 10, 2023

Hello, at LendingOne we strive to provide a fast and simple process for each an every customer. We regret to hear you have not received the customer service we expect from our team members. Unfortunately, the email provided on this platform is not in our system to reference the particular transactions you are alluding to. In order to assist you, we will need more information about the loans in question. The post closing team can be reached directly at [email protected]. We hope to hear from you soon and get these issues resolved in a timely manner. -CM

Response from LendingOne, LLCApr 11, 2024

Thank you for your five-star review and for highlighting the excellent support and guidance you received from our team. We're thrilled to hear about the positive impact our team had on completing your deal and the professional advice provided to help grow your company. Our goal is to offer not just financial solutions but also to be a partner in our clients' success, providing the support and expertise needed to thrive. Your feedback is greatly appreciated, and we look forward to continuing to support and grow with your company in the future.

Response from LendingOne, LLCApr 11, 2024

Thank you for your five-star review and for sharing your appreciation for Justin! We're thrilled to hear that he has made such a positive impression on you with his professionalism. Recognizing team members like Justin who go above and beyond is important to us, and we're proud to have him on our team. Your feedback is invaluable, and we'll make sure to pass your kind words on to him. We look forward to continuing to provide you with the best service and support, thanks to professionals like Justin on our team.

Response from LendingOne, LLCApr 11, 2024

Thank you for your enthusiastic thumbs up and for sharing your positive experience working with Neil! We're delighted to hear that he made the process straightforward, easy, and quick, and provided the wealth of information you needed to confidently address your questions. It's great to know that your interactions with Neil have been so rewarding that you've chosen to refinance multiple rental properties with his assistance. Your feedback underscores our commitment to providing knowledgeable and responsive service to our clients. We appreciate your continued trust in LendingOne and look forward to supporting your future endeavors with the same high level of service.

Response from LendingOne, LLCApr 11, 2024

Thank you for sharing your positive experience and for recognizing the professionalism and quality of service you received from our organization. We're delighted to hear that we met your expectations and that you're considering using our services again, as well as referring others to us. Your feedback is a testament to the dedication and hard work of our team, who strive to deliver exceptional service to every client. We believe in building strong relationships based on trust and satisfaction, and it's wonderful to know we have earned yours. Thank you for choosing us for your financing needs, and we look forward to continuing to work with you and those you refer in the future. Great clients like you make our work a pleasure!

Response from LendingOne, LLCDec 12, 2022

Hello Jennifer, Thank you for taking the time to give your candid review. We pride ourselves on our excellent customer service and seamless lending process. We take your feedback very seriously and regret to hear that we did not meet your expectations. The lack of communication is something that will be presented to our team and said individuals involved on this transaction. Please note, the change in your final loan amount was directly related the market rent provided on your appraisal which was a large reason for perceived delays. Thus, the property was unable to cashflow at the original loan amount request, ultimately restricting your LTV and increasing the cash to close. Please reach out to our Post Closing Department regarding the servicer. They will be able to assist in any issues you are facing right away. The department contact email is [email protected]. -CM

Response from LendingOne, LLCApr 11, 2024

Thank you for your positive feedback! We're delighted to hear that you found our services to be efficient, effective, and quick. Our team strives to ensure that every aspect of our process is streamlined for our clients' convenience, and it's gratifying to know that we've met your expectations. Your satisfaction is our top priority, and we look forward to continuing to provide you with high-quality service in the future. - CX

Response from LendingOne, LLCApr 11, 2024

Thank you for your high recommendation and for sharing your positive experience with our construction loan and subsequent 30-year fixed refinance cash-out. We're thrilled to hear that you found the process to be quick and easy. Our team is dedicated to providing efficient and straightforward services, aiming to make each step as seamless as possible for our clients. Your feedback is greatly appreciated, and it motivates us to continue delivering exceptional service. We're delighted to have been able to meet your financing needs and look forward to assisting you with any future projects or needs. Thank you for choosing us!