Unhappy C.
When information we paid for could be…
When information we paid for could be easily shared to aid us in the process of closing the loan, that information was withheld under the reasoning of company policy. Appraisals that we paid for were not released to us until after closing. Definitely will not use LendingOne again.
Response from LendingOne, LLCNov 22, 2022
Hello Greg, Thank you for taking the time to give your candid review. We pride ourselves on our excellent customer service and seamless lending process. We take your feedback very seriously and regret to hear that we did not meet your expectations. It looks like your two loans were closed back in 2020. Our client experience manager will be reaching out to you shortly to gain a better understanding of what information you are referring to. - CM



