Lemon Squeezy is the all-in-one platform for running your SaaS business. Payments, subscriptions, global tax compliance, fraud prevention, multi-currency support, failed payment recovery, PayPal integration and more. We make running your software business easy peasy.
Lemon Squeezy (lemonsqueezy.com) has 185 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Also known as
lemonsqueezy.com
Website
lemonsqueezy.com
Category
IT & Communication
Location
Salt Lake City, Utah
Listed on Five Star Index
2026
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The company replied to 2% of reviews.
Latest
Most recent review: October 2026.
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Poor communication, poor transparency, and a frustrating overall experience.
Waste of time. I spent over a week waiting for my store to be activated, only to find out—after chasing down customer support myself—that my perfectly legitimate SaaS product wasn't allowed after all.
The worst part is that this could have been communicated from the start instead of after I'd already set everything up. Customer support is also unnecessarily difficult to find on their website.
To top it off, there's no way to delete your own account. I had to contact support again just to have it removed.
Poor communication, poor transparency, and a frustrating overall experience.
ZA
Zonayed A.
Pathetic situation with Lemon Squeezy.
Pathetic situation with Lemon Squeezy.
I was one of their earlier users, well-wishers, and someone who genuinely provided feedback over time that I believe helped shape the product in some small way.
But apparently none of that matters when their automated systems decide your businesses are not legitimate.
I had 3 legitimate businesses running through their platform. One of them was active, receiving payments, and serving real clients. Another one was just about to launch its Pro edition, I had already done all the work and was almost ready to publish.
Then suddenly, without any prior notice, all 3 of my stores were suspended.
The worst part is that the money I had already earned from one of the stores seems to have disappeared. I cannot access it, I cannot get a clear explanation, and I am not getting my payouts back either.
No proper reason. No useful communication. No real support. Just everything gone overnight.
This is genuinely scary for SaaS founders and indie builders. We build real products, serve real users, and depend on platforms like this to handle payments. But if a company can suddenly suspend everything, hold payouts, and not explain anything clearly, then how are founders supposed to trust them?
It feels like users do not matter anymore. Just automated systems, account bans, and generic responses.
The Trustpilot reviews say a lot.
CF
Caroline F.
Seems like a scam - Avoid
I chose LS because it was a MOR, the designe was good and it seemed easy to settup. I took a few days / week to setup everything. Once everything was ready for me to test the preview didn't work, the page wouldn't show up on my website. I asked for help. I just got an answer 8 days later... How are we suppose to do business that way? And the answer is "clear your cache". Really bad, seems like a scam. I switched to Payhip works great, had it runing in 3 hours.
JS
Justin S.
Incredibly disappointed by opaque…
Incredibly disappointed by opaque onboarding and lack of support for creators
Review:
I am deeply disappointed with my experience trying to onboard with Lemon Squeezy for my software launch. I provided 100% of the verification documentation requested of me, only to receive a sudden, automated denial right before our official launch date. In my opinion, their underwriting process feels arbitrary, unfair, and borderline discriminatory toward legitimate digital product creators.
They offer absolutely no transparency or specific reasoning for why a compliant business is rejected, leaving small entrepreneurs completely stranded at critical moments. If you are planning a hard launch date, be aware that their compliance team can pull the rug out from under you with zero explanation. I cannot recommend them to developers who need a reliable, transparent partner.
SA
Syed A.
orst decision to use Lemon Squeezy for my business
Using Lemon Squeezy has been the worst decision for my business. They delayed my payment by 10 days with no prior notice or explanation and this wasn't a one-time thing. They did it around four separate times. Every time I got close to the payout date, they pushed it back again.
Then, as soon as I was finally near to receiving my funds, they suspended my account. Now there's no way to reach them other than email, and I'm getting no replies at all. I have no idea what's happening to my money or whether I'll ever see it.
The whole pattern feels deliberate. Avoid them if you value getting paid on time and being treated like a real customer.
VG
Victor G.
My store application was rejected…
My store application was rejected without any specific reason or actionable feedback. Support only gave generic explanations about “risk standards” and payment processors, and the resubmission button is disabled. There is no clear way to fix the issue or apply again. Extremely frustrating experience - I strongly do not recommend this service at all.
AN
Angelstars
DO NOT USE - Payouts are held for months without explanation
I am writing this review after a month-long struggle to receive my payout. Despite providing all verified documents and complying with all requests, Lemon Squeezy has failed to release my funds.
They provided a "Trace ID" weeks ago, which my bank (Inward Remittance Department) has officially confirmed does not exist in the banking network. When I confronted them with this bank confirmation, they became non-responsive and continue to miss their own internal timeframes.
My business is a registered entity, and I have provided all requested documentation, yet my legitimate earnings are being withheld without any valid reason. All communicated time windows for my payout have expired.
I am now being ignored by their support team despite providing concrete evidence that the transaction never occurred. If you are a business owner looking for a reliable payment processor, look elsewhere. Lemon Squeezy's support is not transparent, and their payout reliability is highly questionable.
I demand the immediate release of my funds or an official SWIFT MT103 document that can be verified by my bank.
TI
Tim
Must be a scam
Signed up, spent an hour setting up my profile and store, and did the photo id verification. They then denied my account saying they no longer support SaaS or Software products. I was confused because that's the whole reason I thought they existed as a company. I reached out and their rep "Issac Abraham" told me the only way they would accept me was if I gave them access to my personal social media accounts!