Lemon SqueezyReviews of lemonsqueezy.com

I have mixed feelings for Lemon Squeezy, hence 3 stars. Lemon Squeezy has easy-to-use platform and good help docs, both of which have made payments quite easy for my SaaS. I would have rated higher if I had less product defect and better customer support. Product defect - My business, Adzviser, has a monthly subscription model. There have been times when 3 of my customer get charged multiple times in 2 days. Although they fixed them on their day and refunded my customers, this problem has impacted the brand of my business a bit. Customer support - I believe that this is a growing pain for all startups. Their customer support is what drives me to write this review. In the past 14 days, I tried to reach out to their customer support on 3 different matters and haven't gotten back on any of them yet. So far I've tried to reach out to them separately on Twitter, their CFO Gilbert on LinkedIn, their support email. Even though I tried my best to address such issues, I believe that my questions and concerns have not been triaged yet. It's unfortunate Lemon Squeezy because I had higher hope for you guys.

Buenos días yo sí creo que es una estafa, cuidado!, no funciona el servicio, he reclamado dos veces y no he tenido ninguna contestación

Pretty bad customer service, it is just an automated system that answer anything and steal your money. I will report them to my credit card company to dispute a charge for a service they have not provided. Yes it is a scam.

They are scammers who will send you some payments after which they will close your account without any reason

Excellent service from the LemonSqueezy team. They were quick and prompt.

Scam!!! I have acquired a license from caley.io. It was said that Caley will be released on March 05. When I inquired, I found that the website was offline and the email from support was suddenly deleted.

My journey with Lemon Squeezy began with hopeful anticipation but quickly descended into a labyrinth of frustration and disappointment. As the saying goes, "In the pursuit of resolution, I found myself lost in a maze of bureaucracy." Despite my earnest attempts to navigate the complexities and provide ample evidence to support my case, I found myself met with a wall of silence and indifference. It's disheartening to realize that amidst the flurry of policies and procedures, the human element often gets lost in translation. Even the kindest gestures from Timothy, their support representative, couldn't overshadow the underlying sense of helplessness and abandonment. It's a sobering reminder that sometimes, the path to resolution is fraught with unexpected obstacles. My experience with Lemon Squeezy serves as a poignant reminder of the importance of empathy and understanding in business dealings. As I reflect on this chapter, I'm reminded of another adage: "Amidst the storm, may we find solace in the promise of brighter skies ahead

It's easy to maintain and setup.