Tommy
Would not do again
My opinion is quite different than some of the reviews. IMO, what was explained to me in the beginning (by the actual attorney) was quite different than what we experienced. Maria was my processor - she said they had a recording of the explanation but when I asked for it, she gave me this excuse: only incoming calls are recorded and I explained everything to you on an outgoing call. They approached the car manufacturer with an “inconvenience” charge rather than the reality that I had a faulty transmission. I was the person who gathered all the paperwork, made all the calls, etc. These people literally did nothing for me except write one letter cash and the check when it arrived at their offices. IMO, that is their only concern - their fee. They said things to the manufacturer about inconvenience that we never even said. I am very glad others had a good experience, but Maria did nothing in my case. The car manufacturer was not even aware through LLGP what my issue was. I asked her if she even read my documents. Know what she said? No. She was honest about that. She did not have a clue. She denied everything I said. Do make careful notes and tell them you want to record your own conversations. Eventually through my own effort (not this group) I got a new transmission but I would never use anyone like this again. If you’d like to know more of my experience: tommy TRB 73 at hotmail This review is my true and honest opinion based on my experiences alone. I do hope yours differs.