LED Factory MartWelcome to LED Factory Mart! LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US
LED Factory Mart (ledfactorymart.com) has 798 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Auto Parts & Wheels · Concord, California
Excellent
Auto Parts & Wheels · Petaluma, California
Excellent
Auto Parts & Wheels · Redondo Beach, California
Excellent
Auto Parts & Wheels · ELK GROVE, California
Excellent
798 approved reviews, newest moderated first
Mi N.
good customer service solves everything quickly thank you
Response from LED Factory MartApr 4, 2024
Dear Mi Numero, We appreciate your positive feedback! We're committed to providing excellent customer service and resolving issues promptly. If you ever need further assistance, don't hesitate to reach out. Thank you for choosing us! 😊👍
Lee M.
Easy Safe & Fast. Thank You!
Response from LED Factory MartMar 27, 2024
Dear Lee Morris, Thank you for your wonderful feedback! We're thrilled to hear that your experience with us was easy, safe, and fast. Your satisfaction is our priority, and we're grateful for your support. If you ever need anything in the future, please don't hesitate to reach out. We're here to help!
Guadalupe
Easy to order, free delivery and a discount code! No brainer! Looking forward to my new V2 grill! 😎🤙🏼
Response from LED Factory MartMar 27, 2024
Dear Guadalupe, Thank you for your fantastic feedback! We're delighted to hear that you found our ordering process easy and appreciated the benefits of free delivery and our discount code. We're confident that you'll love your new V2 grill! If you have any questions or need assistance, feel free to reach out. We're here to ensure you have a great experience with our product.
Erika
Nice product! Thank you
Response from LED Factory MartMar 27, 2024
Dear Erika, Thank you for your positive feedback! We're delighted to hear that you're satisfied with our product. Your satisfaction is our top priority, and we're grateful for your support. If you have any questions or need assistance in the future, please feel free to reach out.
Jeff L.
Fitment was perfect. Installation was easy. Seamless. Exactly what we wanted.
Response from LED Factory MartMar 27, 2024
Hi Jeff Lawson, Thank you for your valuable feedback! We're thrilled to hear that the fitment was perfect and the installation process was easy for you. It's fantastic to know that our product met your expectations seamlessly. We appreciate your support and hope you continue to enjoy the benefits of our products. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
robert S.
Terrible product, was not as I thought I had bought. Before buying I was in text conversation but product was not as advertised . customer service does not answer phone and text response just iterating. very poor instructions and no help.
Response from LED Factory MartMay 30, 2024
Dear robert southall, We sincerely apologize for the disappointment and frustration you've experienced with our product and customer service. Your feedback is important to us, and we're committed to addressing your concerns. We're sorry to hear that the product did not meet your expectations and that the instructions were unclear. We'd like to make things right. Could you please provide your order number and any specific issues you encountered? This will help us better understand the situation and offer a suitable solution. Our goal is to ensure your satisfaction, and we appreciate your patience and understanding. Best regards, LED Factory Mart Support Team
JOHN
Purchased led grill lights for tacoma, lights advertised as 6 led per light, received 4 led per light, was told by led factory mart that I would be happy with those lights, no I’m not I would like the lights I ordered , had to get paypal involvement. And they keep deleting my review on there web sight, and I keep reposting it day after day after day, I wonder when the they are going to get sick of it and send me what I ordered, 35 dollar item. It’s the point of the matter.
Response from LED Factory MartMay 30, 2024
Dear JOHN, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you’ve faced with your recent purchase of LED grill lights for your Tacoma. It is clear that the product did not match the advertised specifications, and we understand how frustrating this must be for you. To address your concerns promptly, please contact us directly via email at [email protected] with your order number and shipping address. We will ensure you receive the correct LED grill lights with 6 LEDs per light as advertised. Additionally, we are reviewing our product listings and customer service protocols to prevent such issues from happening in the future. We are committed to making this right for you and appreciate your patience and persistence. Thank you for giving us the opportunity to correct this mistake.
Jacob H.
High quality product with easy installation!
Response from LED Factory MartFeb 19, 2024
Hello Jacob Heyen, Thank you for your positive feedback! We're delighted to hear that you found our product to be of high quality and easy to install. Customer satisfaction is our top priority, and we're thrilled to know that you had a smooth experience with our product. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help.