LED Factory Mart Reviews | Read Customer Reviews of ledfactorymart.com

LED Factory Mart Reviews | Read Customer Reviews of ledfactorymart.com

LED Factory Mart reviews

798 approved reviews, newest moderated first

Cory O.
Nov 15, 2025
If I could rate lower, I would
Sent wrong part, and is now ignoring return requests. I wouldn't order again if my life depended on it
Response from LED Factory MartNov 17, 2025
Dear Cory, We’re very sorry to hear about your experience and truly regret the inconvenience this has caused. It sounds like you received the wrong part, and we take that seriously. That’s not the level of service we aim to provide. Our support team will reach out to you directly to arrange a return and ensure you get the correct part as quickly as possible. Thank you for bringing this to our attention.
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John D.
Nov 14, 2025
Cost me $1300 in repairs
Wrong fuse size for the tap. Supposed to be separate 5a and 10a fuses for the fuse you are tapping into for both the ignition and the lights. The 15a they provided prevented my car from starting, kept turning over until it failed, check engine lights came on and all 8 ignition coils threw a code and are fried along with the plugs. Customer service offered a $6 refund and 15% off my next purchase for a $1300 repair. Absolutely ridiculous
Response from LED Factory MartNov 17, 2025
Dear John, We’re very sorry to hear about your experience and the serious issue that occurred. That’s not the outcome anyone should have with our product, and we understand your frustration. We want to thoroughly review what happened to determine whether the part was faulty or incompatible with your vehicle.Our support teams can investigate further and work toward a fair resolution. Your feedback will help ensure this doesn’t happen again.
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Larry V.
Nov 14, 2025
condensation in light
The light had condensation in it within 2 weeks of installing
Response from LED Factory MartNov 17, 2025
Dear Larry, We’re sorry to hear about the condensation issue and understand how frustrating that can be. Our products are designed to withstand weather conditions, so this shouldn’t happen. We’ll assist with a replacement or solution right away. Your feedback helps us improve product quality.
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Stagg S.
Nov 14, 2025
You guys have what I need in the…
You guys have what I need in the websites really easy to use..
Response from LED Factory MartNov 17, 2025
Dear Stagg, Thank you for your kind words and great feedback. We’re glad to hear you found exactly what you needed and that our website was easy to use. Making your shopping experience smooth and hassle-free is our goal. We look forward to serving you again soon and earning that fifth star next time.
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Crun H.
Nov 14, 2025
It was really great
It was really great. Def would buy again
Response from LED Factory MartNov 14, 2025
Dear Crun, Awesome to hear—we love repeat customers! We’re thrilled you had a great experience and would buy again. If there’s anything we can do to make the next purchase even smoother, just let us know. Thanks for choosing us and for the glowing support!
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Carisa
Nov 14, 2025
Worth the install time!
ITEM ARRIVED PACKAGED VERY WELL, and quickly! The lights were slightly difficult to install, there was no instructions provided and a lot of additional wiring required for my 2022 Jeep Wrangler, including new fuses, removing fenders to get the turn signal lights to work too, etc. All in all, it was worth it, just don't expect this to be an easy job (they are NOT plug and play for any Wrangler) and if you don't know your vehicle's mechanical/electrical system, be prepared to need help. The install time was WORTH it, the lights look great, work easily on the app, and get SO MANY compliments about the uniqueness they bring!
Response from LED Factory MartNov 14, 2025
Dear Carisa, Thanks for the detailed feedback and for highlighting both the positives and the install challenges. We’re thrilled the packaging, speed, and product quality impressed you, and that the lights look great and perform well in the app. We’ll take your note about the lack of installation instructions seriously and explore adding clearer guidance. Appreciate the honest review and the compliments!
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Petr S.
Nov 13, 2025
It’s been almost two weeks and I didn’t…
It’s been almost two weeks and I didn’t received my order. Not even email absolutely nothing!?
Response from LED Factory MartNov 14, 2025
Dear Petr, We’re sorry for the delay and the frustration it caused. Our records show the order was shipped and a confirmation email was sent, but carrier delays can happen. We’re actively tracking the shipment and will update you within 24 hours. Please double-check your spam/junk folder for our messages Your satisfaction is our priority.
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Herbert J.
Nov 13, 2025
The turn signal lights were wrong and…
The turn signal lights were wrong and head light high beams shut them selves off.
Response from LED Factory MartNov 14, 2025
Dear Herbert, We’re sorry to hear about the issues with the turn signals and headlights. Customer safety is top priority, and we appreciate the chance to fix this. A return label has been issued for a prompt return, and we’ll process a replacement or refund as soon as the item is received. We’ll also review the product for any wiring or compatibility concerns to prevent recurrence. Your safety and satisfaction are essential.
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