kathleen N.
Customer service
I purchased my glotech mask and collar and have been using almost daily for 3 weeks. I already see a difference in wrinkles on my neck. Last night, the mask started flickering and shut off prematurely and would not stay on due to a possible loose connection between the cord and power pack. I emailed customer service and within 12 hours they responded and were able to send a replacement mask out. I was very concerned I would have a difficult time with such an expensive item and Nicole was very helpful!
Response from LED EstheticsMar 23, 2026
We're so happy you're seeing results, Kathleen! We hope the new mask makes your skin look even better :)



