LED EstheticsReviews of ledesthetics.com

NICOLE made my experience great! I submitted an email describing an issue with the battery I received 5 months ago with my order. Nicole responded quickly and with very kind assistance. This experience has simply made me more grateful to have decided on the LED Esthetics team for my red-light therapy. THANK YOU!

I love my Glotech Mask Pro! And the customer service at LED Esthetics is amazing! I had an issue/question, and they immediately texted & emailed me back to resolve it. Impressive for such a large company!

I had an issue with my battery pack not working with my face mask; I have both the mask and collar. I submitted a video via email as requested and they noticed that I was using the same batter back for the mask and collar. They are not interchangeable. I was unaware of that until I contacted LED Esthetics. I didn’t have a problem after all. They were very accommodating and helpful! It’s great to receive outstanding customer service!!

When I first used the product I knew I was doing something wrong because the red lights would not turn on. I contacted the company by email and they responded the same day. They requested a video of what was happening, I sent it and they were very fast getting back with me…problem solved. It’s very simple to use and I’m excited to see the results as time goes on. Thank You Natalie for the great customer service!! 🤩 Kathy M

Very responsive customer service. I’ve been using my collar for a year and a half and love it! I’m having an issue and customer service replied quickly and is helping me resolve the issue.

We purchase these masks in bulk for retail - our employees and clients absolutely love them. They're easy to sell and even easier to use. The results speak for themselves! On top of that, any time I have a request or issue for a client, I receive a speedy response and kind and helpful communication (typically from Nicole)! I'd highly recommend this company and product to others, overall.

Customer Service was very helpful, they response in a timely matter and quickly resolved my issue. I would definitely recommend ledesthetics to anyone who needs a trustworthy company

I have had my Glotech mask for slightly less than a year. It's been an awesome asset in my beauty arsenal. Recently, the mask started to begin malfunctioning by not turning on properly and not staying on for the correct amount of time. I contacted customer support, and they asked me to email videos of the issues. I did so, and Nicole from customer support responded immediately. She apologized for the issues and sent a replacement mask out right away. I have never experienced such wonderful customer service. Wow! Great product and great customer service!