LED EstheticsReviews of ledesthetics.com

I just bought the mask and collar duo and was confused by the charging directions. I finally sent a txt asking for help and they called me within the hour. Unbelievable! They helped me troubleshoot and it works great. Amazing service.

Terrible product and customer service , do not waste your money on this .

I have had my Red Light therapy mask for about a year and just started having some issues with it. I reached out to customer service to try to troubleshoot. They were quick to respond and provide a new battery as a solution. Although I don’t know if this fixes the problem, I am pleased with the response rate of customer service

The mask I ordered had a minor manufacturing defect. I reached out to the team, who handled the issue promptly and without fuss. Thank you!

I’ve tried a handful of LED devices over the years, but nothing compares to the LED Esthetics Mask Pro + Collar Bundle. The quality is on another level — it feels like actual professional-grade treatment at home. Within just a couple of weeks, I noticed a huge difference: my skin looks brighter, more even, and so much calmer. The neck and chest collar is a game-changer I didn’t even know I needed. My tech neck lines look softer, and my skin overall just looks healthier and more lifted. The mask is comfortable, lightweight, and the session timers make it super easy to stay consistent. I actually look forward to my nightly routine now. If you’re debating it… just do it. This is worth every penny. My skin has never looked better!

Putting in a review for this company If you have any trouble with the website just call the company number start off with great company great products and not only that but I had somebody there answer the phone on a Sunday and hand make my order up for me and send it to me and then confirmed it with me on Sunday also so give these guys a shot I'm sure that you're going to be happy with their products I'll let you know if I have any problems when I get that but right now these guys get an a+ for just being there always ready to take care of their customers thank you very much

The mask is great but the battery doesn’t hold a charge for more than 1 or 2 uses. I wouldn’t recommend it.

I was having an issue with the shipment of my device, and called the customer service line. turns out I had the apartment number wrong, and my neighbor had my shipment, but at LED someone actually answered the call, and helped me immediately by looking up the ticket number - and manually correcting it for my next shipment. It is rare to actually get a real live person on the line, and this person was very helpful and pleasant.