Mariam P.
Support lacking
Bought a program from the Leawo Company and it did not work on my machine. Trying to troubleshoot it with the company proved useless. The kept asking for the same information. After a couple of weeks and still unable to back up any of my movies, I asked for a refund according to their refund policy. They said "no" even though their policy "covers" problems they can not fix. Then I found all of the negative reviews on this site. Wish I would have checked here first. $40 lesson I guess.
Response from LeawoOct 9, 2015
Hello Mariam, thanks first of all for your message and we are sorry for what happened. We have all the email communication records on file and we have brought this issue to our develop team again for the attention. They are still working on it and it may take a little bit longer time. Our support team will keep you updated once there are some news. Thanks again for your understanding and your patience as well. Have a great day!



