franck R.
I am satisfied with the very…
I am satisfied with the very professional customer service as well as my contacts John Marshall
We are thrilled to share that we provide our esteemed customers with nothing but the best products and unparalleled customer service. At our company, customer satisfaction is our topmost priority, and we strive to go above and beyond to meet your expectations.When it comes to our products, we meticulously select and curate a wide range of offerings to ensure that they are of the highest quality. From cutting-edge technology to stylish fashion choices, we have carefully sourced products that cater to diverse needs and preferences. We understand that our customers deserve nothing less than excellence, and we are committed to delivering just that.However, our dedication to customer satisfaction doesn't stop at providing top-notch products. We firmly believe that exceptional customer service is the cornerstone of any successful business. Our team of dedicated professionals is trained to offer personalized assistance, address your inquiries promptly, and provide reliable solutions to any issues you may encounter. We are here to guide you through your purchase journey and ensure that you have a seamless and pleasant experience with us.
Leatherjacketz (leatherjacketz.com) has 68 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Costume & Wedding · Atlanta, Georgia
Excellent

Costume & Wedding · Show Low, Arizona
Excellent

Costume & Wedding · San Carlos, California
Excellent

Costume & Wedding · San Jose, California
Excellent
68 approved reviews, newest moderated first
franck R.
I am satisfied with the very professional customer service as well as my contacts John Marshall
Joe S.
Excellent customer service received a full refund before I even returned the item
Customer
5-star store, service, transaction, communication, packaging & shipping!
Whitney W.
Costumer service was great
Orlagh
Don't waste your money!! Absolute rubbish received, nothing like the picture, not a genuine company.
Response from LeatherjacketzFeb 29, 2024
Hi Orlagh, We appreciate your feedback and apologize for any inconvenience you've experienced. At Leather Jacketz, we pride ourselves on our in-house production, crafting high-quality items from scratch using premium materials. It's important to note that we do not claim to sell authentic items directly from brands on our platform. If you have further concerns or require additional assistance, please contact our customer support. Team LJZ
Demetrius Y.
Hello my name is Demetrius Young and I just have to say that leather Jacketz is an A1 company. The way that the material of the products are confirmed from are 2nd to none. The customer service is Top shelf as well. They were able to assist with switching to another jacket with no resistance. I will definitely be buying from them in the near future. This is the place to buy from for quality products for sure.
Erica
I ordered a Star Trek jacket as a Christmas gift for my boyfriend. The jacket was great, but I ordered the wrong size. Luckily, customer service responded within 24 hours and gave me several options to choose from. They also made sure I received the new one as fast as possible. I would definitely order from this company again. Thank you Walter Jr. for all of your help and your fast responses!
Kellie Z.
Ordered a Christmas gift from this company and their site said delivery would be in plenty of time. After not hearing from them for weeks, I emailed and we've gone back and forth (politely) a few times. Today, they said they were canceling my order. So, no Christmas gift and now it's too late to order it from anywhere else. This company is a scam. DO NOT TAKE YOUR CHANCES with this company.
Response from LeatherjacketzFeb 29, 2024
Hi Kellie, Thank you for sharing your experience, and we apologize for any inconvenience caused. We sincerely regret that your order got delayed due to the overwhelming shipment volumes during the Christmas period. In an effort to address the situation promptly, we made the decision to cancel your order and initiated a full refund for you. We understand the importance of timely service and appreciate your understanding during this challenging time. If there's anything else we can assist you with or if you have further questions, please don't hesitate to reach out to our customer service team. Thank you for your patience and understanding. Team LJZ