Kevin B.
I ordered a leather jacket on May 11th
I ordered a leather jacket on May 11th, today is June 6th and I have not received the jacket. I emailed customer service numerous times, no response. I believed I've been scammed.
We are thrilled to share that we provide our esteemed customers with nothing but the best products and unparalleled customer service. At our company, customer satisfaction is our topmost priority, and we strive to go above and beyond to meet your expectations.When it comes to our products, we meticulously select and curate a wide range of offerings to ensure that they are of the highest quality. From cutting-edge technology to stylish fashion choices, we have carefully sourced products that cater to diverse needs and preferences. We understand that our customers deserve nothing less than excellence, and we are committed to delivering just that.However, our dedication to customer satisfaction doesn't stop at providing top-notch products. We firmly believe that exceptional customer service is the cornerstone of any successful business. Our team of dedicated professionals is trained to offer personalized assistance, address your inquiries promptly, and provide reliable solutions to any issues you may encounter. We are here to guide you through your purchase journey and ensure that you have a seamless and pleasant experience with us.
Leatherjacketz (leatherjacketz.com) has 68 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Showing 26 reviews with 1 star · Clear filters
Kevin B.
I ordered a leather jacket on May 11th, today is June 6th and I have not received the jacket. I emailed customer service numerous times, no response. I believed I've been scammed.
Al W.
No tracking. Have yet to hear anything about my order all I know is o have been charged. I’m starting to question the legitimacy of this website
Stevin S.
Worst Company ever bought a jacket for $150 and it was not as advertised! They say they have a 100% satisfaction guarantee but when I tried to return the jacket they offered me a 10% refund what a joke! Stay away from Leather Jacketz they are a joke!
Todd C.
STAY AWAY FROM LEATHERJACKETZ.COM!!!!! Scammers. I ordered a Nike golf hooded pullover and they sent me some knockoff hooded sweater with a fake Nike swoosh glued to the front! I sent their customer service an email complaining about the product. It was too small, not the same product AT ALL, and was a fake. Not even remotely like the image on their website. In the package was a card that said 100% satisfaction guaranteed. WRONG! Their customer service sent me a message and offered to give me a 15% refund of my purchase and to keep the sweater as it was shipped from Pakistan and would be too costly to send back. WOW! We emailed back and forth several times and they kept me running around. Eventually, I agreed to a 50% refund to just stop the crazy “negotiations”. Took me a week to get them to agree. STAY AWAY!
Rodney L.
I'm only giving one because for whatever reason they don't let you give zero. Read this slowly. Do. Not. Buy. Anything. From. This. Company! They are a total scam and I'm glad I used my credit card and not debit card so I'm going to get my money back no matter what. They mention a refund that I know is never going to come. Luckily CC company is going to handle it. I wish I had read the reviews before I did business with them. Again, please read these reviews. You can't even call the customer service number on the site because it changes every month.
Jessics
This company is a total fraud. Product is not as shown online and is incredibly poor quality. The address on the website is also fake. They ship the products from Pakistan and will only give you a full refund if you ship it back to the warehouse there. Customer service is also rude and said I was being difficult and making it a headache for the company.
Sal S.
This company is such a SCAM ! My item took nearly a month to arrive and it is the worst knockoff I have ever seen, the fabric and placing of the patches were so tacky and off … they but a stealers logo on a dolphins sweatshirt. I paid over 100 dollars and after trying to email the company multiple times with absolutely no response this item went to the goodwill. I have never wasted money this badly ever. Just complete trash and waste. DO NOT BE FOOLED BY THE FAKE REVIEWS
Unsatisfied C.
I ordered a leather jacket from Leatherjacketz.com and paid extra for expedited shipping. It’s been weeks, and they haven’t shipped my order or provided any status updates. Their customer service number is a dead end — it doesn’t even work! To make matters worse, they aren’t accredited by the Better Business Bureau, and while they claim to be based in New York, the actual company that charges you, Evoke By Air LLC, is registered in Florida and has only existed for one month. This screams scam. Don’t waste your money here. Do not do business with them!