Kevin B.
I ordered a leather jacket on May 11th
I ordered a leather jacket on May 11th, today is June 6th and I have not received the jacket. I emailed customer service numerous times, no response. I believed I've been scammed.
We are thrilled to share that we provide our esteemed customers with nothing but the best products and unparalleled customer service. At our company, customer satisfaction is our topmost priority, and we strive to go above and beyond to meet your expectations.When it comes to our products, we meticulously select and curate a wide range of offerings to ensure that they are of the highest quality. From cutting-edge technology to stylish fashion choices, we have carefully sourced products that cater to diverse needs and preferences. We understand that our customers deserve nothing less than excellence, and we are committed to delivering just that.However, our dedication to customer satisfaction doesn't stop at providing top-notch products. We firmly believe that exceptional customer service is the cornerstone of any successful business. Our team of dedicated professionals is trained to offer personalized assistance, address your inquiries promptly, and provide reliable solutions to any issues you may encounter. We are here to guide you through your purchase journey and ensure that you have a seamless and pleasant experience with us.
Leatherjacketz (leatherjacketz.com) has 68 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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68 approved reviews, newest moderated first
Kevin B.
I ordered a leather jacket on May 11th, today is June 6th and I have not received the jacket. I emailed customer service numerous times, no response. I believed I've been scammed.
Al W.
No tracking. Have yet to hear anything about my order all I know is o have been charged. I’m starting to question the legitimacy of this website
Christopher D.
I was very satisfied with my order and also the delivery of my order I don't do a lot of ordering online but this company is about their business so well I'm getting ready to order another jacket from them 6 stars for this company
Stevin S.
Worst Company ever bought a jacket for $150 and it was not as advertised! They say they have a 100% satisfaction guarantee but when I tried to return the jacket they offered me a 10% refund what a joke! Stay away from Leather Jacketz they are a joke!
Emily J.
Got the original jacket I ordered, unfortunately it was too small- my mistake. Leather jacketz customer service replied to my email very quickly and handled the situation. The size up is on its way and I couldn’t be happier. I appreciate their quick replies and helped me fix my problem
Todd C.
STAY AWAY FROM LEATHERJACKETZ.COM!!!!! Scammers. I ordered a Nike golf hooded pullover and they sent me some knockoff hooded sweater with a fake Nike swoosh glued to the front! I sent their customer service an email complaining about the product. It was too small, not the same product AT ALL, and was a fake. Not even remotely like the image on their website. In the package was a card that said 100% satisfaction guaranteed. WRONG! Their customer service sent me a message and offered to give me a 15% refund of my purchase and to keep the sweater as it was shipped from Pakistan and would be too costly to send back. WOW! We emailed back and forth several times and they kept me running around. Eventually, I agreed to a 50% refund to just stop the crazy “negotiations”. Took me a week to get them to agree. STAY AWAY!
Sara
Love the quality and the sizing is right on. Beautiful craftsmanship. Customer service was awesome as well.
Rodney L.
I'm only giving one because for whatever reason they don't let you give zero. Read this slowly. Do. Not. Buy. Anything. From. This. Company! They are a total scam and I'm glad I used my credit card and not debit card so I'm going to get my money back no matter what. They mention a refund that I know is never going to come. Luckily CC company is going to handle it. I wish I had read the reviews before I did business with them. Again, please read these reviews. You can't even call the customer service number on the site because it changes every month.