LeanmedsReviews of leanmeds.com

HORRIBLE MANAGEMENT! Delayed my order but sends email almost daily about how sorry they are about the delay! Then a random email requiring copy of my previous script, ID etc etc and STILL insisted on prescribing 11mg instead of the 15mg I've been on for a year! THATS how they're reducing costs! This is a scam!!!!!!🤬🤬🤬🤬🤬🤬

I just started with this company. My initial visit went well and the nurse was very helpful and knowledgeable about the medication I needed.

I waited three weeks for an appointment which i believed to be a medical person but it wasn’t. I held up my current RX as required to the camera. I told her that I was out. She said someone would call me that day, it didn’t happen. I called customer diservice was on hold ten minutes only to have silence when the call went through. Second call she couldnt hear me. The third time i was told to upload the RX to the portal after my other three attempts to give it to them. I told them i wanted to cancel and wanted a full refund. They said i wasnt eligible. When Senior management called they said i paid $139 when it was over $300 and that i could download a scammy app to get a refund. I said no can do. I called AMEX and they took care of it. Lean Meds response is also not accurate I did not receive a medical consultation. Still not happy.

Placed my order 08/20/2026. Card was immediately charged. I received several emails stating there was a delay with the pharmacy and they apologize. 1 week later no update so I called and was told a "waiver" document needed to be submitted by "Lean meds" to the physician and there was nothing for me to do. I was assured the physician would sign off in 24hours and my order would be out this week. Well today is the 9/9/2026 72hours since my last call. No updates unless I call. Placed on hold, only to receive the same delayed message each time. Some of the phone numbers they provide route to a medical alert company. This has been an extremely disappointing experience with the company. Buyer BEWARE!!!

Purchased medications Aug 20, 2026. Received one of them about a week later. It is now September 9th and the others have not arrived. Customer service says they will have someone call me on the 24th. That's two weeks from now! I was denied a refund when I found that unacceptable. I will be disputing this with my credit card company. What a hassle!

Great telehealth call. Call was to the point and quick.

Never got a call

This company does not have medical appointments with medical staff before sending out meds! On August 27th I was chatting with Candace before I ordered. I was going to do the 12 monthly program for $1,188 and she said that I should do the monthly at $109 a month as when the year is over the price goes up. I told her ok and she had sent me a link and I signed up. I told her I do not want my credit card charged until I have had my appointment and confirmed I was approved. Well, my appointment is not even scheduled until. I received an email on August 28 that said after visit summary and I never had a visit with anyone! That same day they charged my credit card two charges for $109 and also the annual amount of $1,188. I did not notice this until I went online to pay credit card on September 4th. I immediately call and it took me forever to get through to someone. I talked to Charles Max and he said they had three accounts set up for me and he had to escalate my refund request and I would receive a call within 48 hours. I also had him cancel everything on September 4th. Later that day I received a package for NAD and I didn’t even order it!! I check my credit card today September 8th and they only refunded me $109. This is completely unacceptable and I called again today! Again waited forever to get through to someone and talked with Candace Hayes! She said they have a strict policy about no refunds!! That was never shared with me!! Then somehow I was disconnected when she had placed me on hold. Then later in the day I get an email that they are sending the Tirzepatide. I had already canceled everything on September!! The girl said they have a cancellation doesn’t go into effect until September 24th!! Why??? No answer about that. I sent them multiple emails today and they have now supposedly escalated it. I told them I am not paying for any of it!! I am so frustrated and upset!! DO NOT USED THIS COMPANY!!!