LeafGuard Brand GuttersReviews of leafguard.com

Very pushy salespeople with inaccurate disparaging information about competitors and untrue praises about their own product (which actually looks pretty well designed). They misrepresent known issues they have with steep roof overflow, rapid rainfall overflow and icicles - all of which occur. Expensive and dubious pricing - I was quoted more than $70/linear foot!! Unethical advertising on TV too - you need to read all the fine print (read minutia) to get the real info and guarantee. Many better options are available than these guards - my overall view is that they are a ridiculous price and would be an OK option at 20% of the quoted price. Also, their model of directing all "issues" through the salesperson is a bad model for a company with significant customer complaints issues. AVOID AT ALL COSTS!!

We recently had leafguard installed on our house. I had to get on top of a ladder at age 67 female, to clean out gutters out before leafguard. Now I don’t need to because of their no clog guarantee. It actually made the house look better, and the employees were all very nice and very professional. They made sure we were pleased with everything and cleaned up behind themselves. I really can’t say enough about them other than they are excellent.

Signed up for LeafGuard as a group in my townhouse community. The group rate with discount was over $7,000 per townhouse. The first two townhouses were done, but with install issues. One of the homeowners had dealt with LeafGuard before and knew the install was sub par. It took so long to resolve I cancelled my order and they processed the refund on Oct 27. I woke up today Nov 13, still no refund. Hope you are proud of your company Milo. Not one promise met on your dealings with me. Please be cautious, customer service can only message management and you cannot reach them directly. What type of customer service is that? I cannot wait for generation Z to buy from you and get this treatment. Good luck. Update: Day 18 and still no refund. Milo is blocking me from speaking with Utah management. I have been informed this is due to his commission structure. He has stated that it must take AX longer to process refunds. As an AX member for over 25 years, I find this inconsistent with AX track record. Update: refund received- unresolved is the communication block and no one to reach out to other than Milo. Management never called me even tho customer service took my messages numerous times. Beware of companies that have no transparency with upper management. It’s a very odd business model.

I had Leaf Guard gutters installed on 07/07/2020 ,one of the corner seams is weaking I called about their life time guarantee only to find out it only covers glogs not how the gutters are installed. It would cost $300 dollars to fix.When you no nothing about gutters you have to depend on their expert installer,I did when they came to me and said they had to move one of the down spouts,little did I no that left one side of my house without a down spout. To top off the problems the birds love to nest in the gutters and Leaf guard is hard to contact.

The gutter design does not effectively collect water from roofs with steep pitch or any roof valleys - even in light rain. Water gushes over the top of my gutters like no gutter at all in all spots near roof valleys. The salesmen will quote effectiveness at 2 inches/hour rainfall, but water flow across gutter segments near valleys can be 10-30 times that. It probably works ok for ranch style houses (single gable) with shallow roofs.

The leafguard gutters put on my house are only 2 years old but I just looked today and noticed they look like 10 years old. They allow birds in and not as seamless as they say. The installers damaged the siding and left holes in where the old gutters where since they did not put the new ones at the same place. They damaged the roof at some places where the gutters meet. I wish I had purchased gutters somewhere else and not with leafguard.

Leaf Guard installed Gutter guards and new drain pipes & downspouts in July 2022. After 8 months, I noticed the concrete was eroding under my steps. I hired a concrete company to replace the slab of concrete. They discovered a sink hole with 8" of water under the concrete caused by Leaf Guard not extending the drain pipe away from my foundation. Cost to get it repaired was $1,845. I was ignored by Leaf Guard when I contacted them and was told that it was there word against mine that this was their error. I have since filed a complaint with BBB, MHIC, & Maryland Attorney General Consumer Protection Division and have asked for Help by WMAR advocate Mallory Sofastaii. This company is not to be trusted & have no intention of following thru with any complaints. Read their reviews before you sign any contract. I am sorry that I did not.

Very pushy sales person comes to your house and doesn't want to leave. These tactics work well with the elderly so I'm very suspicious of them. They quoted me $30,000.00 for gutters on my home and when I said time to go they started saying " why don't you want to protect your investment" I told her that she insulted my intelligence and my wallet and Iinsisted she leave. It was an uncomfortable situation for sure. Shame on them.