LD ProductsReviews of ldproducts.com

I am having issues with printer not recognizing the ink cartridges. I have had to discard 2 ink cartridges before I the thirde one worked.

Quick Delivery

The cartridge shipped would not fit the copier. The cartridge was labeled the same as the manufacturer's original cartridge. Sent pictures of the cartridge next to the manufactures cartridge to show the difference in shape but still had to pay return shipping to receive a refund.

failed ink. faulty service. no real guarantee

Had an ink cartridge failure with lots of ink still left in the cartridge. Call customer service who took immediate action to send me a replacement. The end result is the new ink cartridge works so far and I'm a happy customer. :)

The ink does not work with my Epson. I have called twice. first they sent me a new cartridge that did not work. They altered the real epson ink cartridge so the printer can not read it. The second call I never recieved any return lable and was told that i will not be refunded until 2 weeks after they recieve their unused product back. Well I opened them to put them in my printer to find out they do not work. Then i see that i have to pay the return postage. On the site I have an account but it does not have my original order. I feel so scammed.

The gentleman tried to guide me through many steps to make it work over the phone. When we were unable to do that after many different attempts, he replaced the defective cartridge. I’m dealing with LD for decades and very happy as always.

Before making my purchase I called the company to learn how the product is designed to work. The representative was very patient and courteous in explaining the technology and convinced me to purchase the procduct.