Layla Grayce Reviews | Read Customer Reviews of laylagrayce.com

Layla GrayceReviews of laylagrayce.com

4.6735 reviews
Furniture Stores
644 Locust Street, Lawrence, Kansas

Call Directions Website

Layla Grayce

About Layla Grayce

We have more than an interest in interior design — it's a passion. We live for curating beautiful home decor, promoting the latest designer collections, and dreaming about how to make our homes a greater source of inspiration and harmony.Dreams don't have to stay dreams. That idea is the core of the Layla Grayce philosophy and should be the core of yours, too. We know that the only thing better than daydreaming while looking at gorgeous home decor online is coming home to see it in your living room.As a dedicated community of designers, bloggers and home decor enthusiasts, we understand the importance of building a space you can proudly call home. We're so excited to help you build yours.

Layla Grayce (laylagrayce.com) has 735 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: laylagrayce.com
Website: laylagrayce.com
Category: Furniture Stores
Location: Lawrence, Kansas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 50% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Furniture Stores

Hedgeapple
Furniture Stores · Lawrence, Kansas
Excellent
276 reviews
276
AmeriMerc.com
Furniture Stores · Wichita, Kansas
Great
298 reviews
298
Furniture Deals
Furniture Stores · Overland Park, Kansas
New
1 review
1
Atlanta Teak Furniture
Furniture Stores · Chamblee, Georgia
Excellent
231 reviews
231

Layla Grayce reviews

735 approved reviews, newest moderated first

Cindy S.
Aug 11, 2025
Everything went smooth and we love the…
Everything went smooth and we love the bench seat
Response from Layla GrayceAug 11, 2025
Thank you for leaving us a review! - The Layla Grayce Team
Report
Bamboozled C.
Aug 10, 2025
DO NOT BUY FROM HERE
Beware of this company if you purchase anything. I received a $1800 table that has dings in it AND it is not level. I have followed all of their directions from communicating within the return window to keeping the original packaging as asked to do to return it to sending photos of the issues. The run around I’m getting is another level. DO NOT BUY ANYTHING FROM HERE…their return policies are complete lies. It’s honestly so disappointing and they will lose business to other brands by doing this…honestly they probably already are.
Response from Layla GrayceAug 11, 2025
Hello Jocelyn, We’re sorry to hear you feel this way, as our goal is always to ensure our customers are satisfied. In reviewing your order, we did offer every resolution available — including arranging a professional repair at no cost to you for the concerns you reported, as well as the option to return the table at no cost should you prefer. These options are consistent with and, in this case, go beyond our stated policies. We regret that our efforts have not met your expectations and will continue to be available should you decide to proceed with either resolution. - The Layla Grayce Team
Report
DC
Aug 8, 2025
Great service and beautiful table!
Great service and beautiful table!
Response from Layla GrayceAug 8, 2025
Thanks for your review Dinah, we hope you enjoy your new table! - The Layla Grayce Team
Report
Gunika S.
Aug 8, 2025
The customer service
The customer service, delivery, tracking and of course the quality was all perfection!
Response from Layla GrayceAug 8, 2025
Thank you for your review Gunika! We hope both the new rug and cocktail table are great additions to your home. Please come back and shop with us again soon! - The Layla Grayce Team
Report
Carlos R.
Aug 7, 2025
Table base looks great
Table base looks great! Service was fast and easy.
Report
Dawn S.
Aug 2, 2025
Excellent customer service-applied 10%…
Excellent customer service-applied 10% discount code after purchase was made because I didn’t see the discount email until after I made the purchase.
Response from Layla GrayceAug 4, 2025
Thank you for the review, we hope you love your new dining table! - The Layla Grayce Team
Report
Francesca S.
Aug 1, 2025
Layla Grace is all about Loving & Living when it comes to Home
Beautiful furniture delivered with wonderful white glove service. The process of ordering on their site was easy and flawless. I found that some items went on sale while in transit, Layla Grace customer service representatives honored the sale price. I was so impressed with the packaging and unpacking of furniture. It was handled so professionally and with such care. I am so happy with my purchase and my home looks beautiful! I would highly recommend Layla Grace!
Response from Layla GrayceAug 1, 2025
Hey Francesca, We are so incredibly grateful for your glowing recommendation and review! I am so proud of our team and getting this type of feedback let's me know we're doing things right. I hope you love your new furniture and rugs for many years to come! Please come back and shop with us anytime you're looking for another wonderful addition to your home. - The Layla Grayce Team
Report
JE
Jul 31, 2025
Great customer service
Had an issue with a nightstand that was delivered with a broken drawer pull. Reached out to customer service. Megan responded quickly and was so helpful. She reached out to the manufacturer and was able to arrange for a replacement piece, which I received in 2 days. A simple fix which was easier than exchanging the entire nightstand.
Response from Layla GrayceAug 1, 2025
Thanks for sharing your experience! We're glad Megan was able to help resolve the issue quickly and get that replacement part out to you. If anything else comes up, don’t hesitate to reach out. - The Layla Grayce Team
Report