Layla Grayce Reviews | Read Customer Reviews of laylagrayce.com

Layla GrayceReviews of laylagrayce.com

4.6735 reviews
Furniture Stores
644 Locust Street, Lawrence, Kansas

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Layla Grayce

About Layla Grayce

We have more than an interest in interior design — it's a passion. We live for curating beautiful home decor, promoting the latest designer collections, and dreaming about how to make our homes a greater source of inspiration and harmony.Dreams don't have to stay dreams. That idea is the core of the Layla Grayce philosophy and should be the core of yours, too. We know that the only thing better than daydreaming while looking at gorgeous home decor online is coming home to see it in your living room.As a dedicated community of designers, bloggers and home decor enthusiasts, we understand the importance of building a space you can proudly call home. We're so excited to help you build yours.

Layla Grayce (laylagrayce.com) has 735 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: laylagrayce.com
Website: laylagrayce.com
Category: Furniture Stores
Location: Lawrence, Kansas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 50% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Layla Grayce reviews

735 approved reviews, newest moderated first

Alla
Nov 13, 2025
Such a great experience working with…
Such a great experience working with Layla Grace! Great customer service, pricing, always available to answer questions and have an amazing customer support in case of issues with product. I will be sure to refer my friends to shop here! Thank you!
Response from Layla GrayceNov 13, 2025
That’s such a thoughtful review — thank you so much for taking the time to share it! We’re really glad you had a great experience and appreciate you spreading the word about us. Hope to get another opportunity to work with you again in the future Alla! - The Layla Grayce Team
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Kim D.
Nov 12, 2025
Very happy with their product and…
Very happy with their product and customer service.
Response from Layla GrayceNov 13, 2025
Thank you for giving us a shot Kim, so glad to hear everything went well! - The Layla Grayce Team
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Dee J.
Nov 12, 2025
Quality furniture at a reasonable price.
Quality furniture at a reasonable price.
Response from Layla GrayceNov 12, 2025
Hello Dee, Thank you so much for leaving us a review, we hope you love all of your new items! - The Layla Grayce Team
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Kristin
Nov 11, 2025
I love the selection of organic modern…
I love the selection of organic modern design - and their customer service team is wonderful!
Response from Layla GrayceNov 12, 2025
Thank you for the review and compliments Kristin! - The Layla Grayce Team
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Vera
Nov 10, 2025
The worse return policy ever
The worse return policy ever! The items don’t match reality! They charge 10% restocking fees plus they charge me $456 to ship it back. And after sending me the wrong color and wrong material. Avoid at all cost!
Response from Layla GrayceNov 10, 2025
Hey Vera, I'm very sorry to hear about your experience with the Otero Outdoor Coffee Table. I do see the communication between our returns team and that you were hoping the product was going to be more of a "true white". While our product photos do seem to align with what you received, I will have a manager review the claim and reach out to you as well. - The Layla Grayce Team
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Stacy
Nov 8, 2025
Great experience
Great experience. Deliver was fast and simple love my new bed was in great condition and packaged very well
Response from Layla GrayceNov 10, 2025
Thank you for your review Stacy! Enjoy the new bed. - The Layla Grayce Team
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MPS
Nov 8, 2025
Megan - The Customer Service Guru
The customer service given by Megan was outstanding, very professional, and super efficient! My wife and I are extremely appreciative of Megan's help. We will be customers for life. Thank you.
Response from Layla GrayceNov 10, 2025
We’re so glad to hear how helpful Megan was during your experience. She takes a lot of pride in supporting our customers, and your comments will mean a lot to her. We’re incredibly grateful for the opportunity to earn any future business and are here anytime you need us! - The Layla Grayce Team
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Karen
Nov 5, 2025
Great pieces
Great pieces
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