Layla GrayceReviews of laylagrayce.com

4.6735 reviews
Furniture Stores
644 Locust Street, Lawrence, Kansas

Write a review

Call Directions Website

Layla Grayce

Write a review

About Layla Grayce

We have more than an interest in interior design — it's a passion. We live for curating beautiful home decor, promoting the latest designer collections, and dreaming about how to make our homes a greater source of inspiration and harmony.Dreams don't have to stay dreams. That idea is the core of the Layla Grayce philosophy and should be the core of yours, too. We know that the only thing better than daydreaming while looking at gorgeous home decor online is coming home to see it in your living room.As a dedicated community of designers, bloggers and home decor enthusiasts, we understand the importance of building a space you can proudly call home. We're so excited to help you build yours.

Layla Grayce (laylagrayce.com) has 735 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: laylagrayce.com
Website: laylagrayce.com
Category: Furniture Stores
Location: Lawrence, Kansas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 50% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Furniture Stores

Write a review

About Layla Grayce

Layla Grayce (laylagrayce.com) has 735 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: laylagrayce.com
Website: laylagrayce.com
Category: Furniture Stores
Location: Lawrence, Kansas
Listed on Five Star Index: 2026

Darlene P.

Feb 8, 2026

Don't buy anything from Layla Grayce

Don't buy anything from Layla Grayce. You will waste your time and money. I placed an order for an expensive dining room table with Kyle, operations manager. Gave him my home shipping address. They require full payment upfront, which is fine. The wait was going to be weeks. Then I received a call from the freight company weeks after placing the order, telling me they couldn't locate my address anywhere on a map. Layla Grace's shipping dept made a mistake and routed it to FLORIDA! My shipping address is in TEXAS. The freight company making the delivery corrected Layla Grace's mistake and rerouted the table to my address in Texas, which caused another two-week delay. Finally, on the day of delivery, the driver called; they will deliver my table in an hour. They uncrated the item. The two leaf extensions were shattered into pieces beyond repair, and the manufacturer of the table said they could not replace it. It had been discontinued. Had to wait for the freight company to send to Layla Grace the damaged shipment report before a credit could be issued. Tremendous amounts of time wasted, money tied up for a long period. Just save yourself all the frustration of doing business with this ridiculous company.

Response from Layla GrayceFeb 9, 2026

Hello Darlene, Thank you for your feedback. I want to sincerely apologize for the experience you described — the shipment misroute, the delivery delays and ultimately the damage to the table and its extensions. You’re absolutely right that this series of issues created a frustrating and time-consuming situation, especially given the item’s discontinued status. The responsibility ultimately falls on us to ensure orders are set up correctly and delivered in good condition. I’m very sorry that we fell short here. We also understand how disappointing it is to wait weeks for a piece only to have it arrive damaged beyond replacement. Your refund was processed as quickly as possible once the carrier’s inspection report was completed, but we recognize that doesn’t give you back the time or inconvenience involved. We appreciate you bringing this to our attention and will be reviewing the breakdowns that occurred so we can prevent situations like this in the future. - The Layla Grayce Team