Melissa S.
Wonderful customer service
Wonderful customer service. Responds right away. Highly recommend their product. I had one issue and they resolved it right away. A+

LayinSun is dedicated to providing stylish, affordable furniture and exceptional customer service, catering to the needs of the modern consumer.We hope you love your LayinSun furniture as much as we loved creating them for you. As a custom furniture manufacturer, we work diligently to ensure that every purchase brings a positive experience.
Layinsun (layinsun.com) has 246 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Melissa S.
Wonderful customer service. Responds right away. Highly recommend their product. I had one issue and they resolved it right away. A+
Michael M.
Fast shipping, excellent product that was easy to put together.
Pamela C.
The ordering process was straight forward, and delivery went smoothly. The furniture parts arrived undamaged. The process of putting the furniture together took longer than I expected and required some muscle to get some parts to align. My only complaint is related to the glider/swivel chairs. The swivel function works well, but the glider function is not as smooth as it should be because the gap between the attachment points are too close to the bottom frame of the seat and chafes against the rattan strands wrapped around the bar.
Response from LayinsunApr 17, 2026
We are very sorry that our product did not meet your expectations. Since we had not received your feedback email before, we were not aware that there were any problems with your product. We have sent you an email. You can check your email.You can describe in detail the problems you encountered with the product you received, or you can provide us with pictures. We will solve them for you as soon as possible after we know the problem LayinSun Service Team
Gayle M C.
Unfortunately at this time I cannot write a review regarding my purchase of 10-pieces outdoor deck furniture. Everything has arrived And now it all needs to be assembled. My hats off to the FedEx delivery guys for their outstanding customer support and service. The elements of winter storm caused a delay on arrival. As we got over 2ft of snow. I will definitely give a review in a few months. Thank you very much. I / we cannot wait for Spring to arrive here in New Hampshire.
Joanie
The furniture was so easy to order online, had a very competitive price, and the furniture came quickly. I was able to put it together within a coupe of hours on my own with the use of one of the shipping boxes for support. Quality set for the price. The set looked exactly like the photos. Would highly recommend!
Niloofar H.
Fast shipment, clear communication via email, items packaged perfectly, clear instructions on assembly (tools included). The only reason for a 4 star is that the cushions feel very firm and we are hoping it will soften the more we use it.
nam T.
This product is exactly what I have been looking for! It is absolutely beautiful and high quality. It looks like something you would find at a high end resort. It was very easy to put together and set off just the right amount of warmth. Solid addition to my backyard. I like the metal, seems it wont get too many scratches. We are not using the glass, we might do it in the future. Overall, super happy with the purchase :)
Arlen F.
Quality of product, ease of delivery, and clarity of on-line communications. Clearly a five-star marketing approach and delivery. Arlen Ferguson