Tim
I was not pleased with the service.
The notification that I got seem to imply that the new service was to begin in the middle of the week because the emails I kept getting was ETA tomorrow evening. The service showed up on Saturday morning what was fine with me I met the young man and he asked me if I wanted to cut the grass and I said yes. There is not a great deal of grass on the front lawn because there are so many pine needles down there that the grass can't grow. I did make mention of the fact that the gate had to be secured when he was finished. It was. When I went outside he had already left and according to your direction the grass was to be mowed all the cut grass and other things that were loose were supposed to be blown into somewhere. However all the mode pine needles were in the street with my neighbors were not too happy about. Also there was no edging done around the hard services and no whipping. To say the least I was disappointed in the job that was done because it wasn't completed. And I would prefer not to have Taylor back again for cutting grass if needed this late in the season. My Farmer grass cutter Ricky was magnificent he knew exactly what to do how to do it where to do it he and I'm I think it was his wife got everything back in order and it didn't take all that long. I highly recommend Ricky's lawn service as a client of yours.
Response from LawnGuruOct 20, 2026
Hi Tim, thank you for taking the time to leave such a detailed review. I genuinely appreciate you sharing the specifics of what happened here. Our support team has taken a look at your account and just sent a follow-up to the email address on file so we can work together to get this resolved. We look forward to hearing back from you soon!