Mark
Snow Removal Complaint. I used LawnGuru last winter ('25-'26)…
I used LawnGuru last winter ('25-'26) on two occasions. On the first occasion the bill was about $50. The second time the bill was about $140 or more, based on a forecast of 5-10 inches of snow. But, the snowfall was only 2 inches. The $140 charge for snow removal was ridiculous. From my Ring camera I could see that the driver was at my property for about 15 minutes. I talked to your office but was told the prices are based on the forecast and there would be no room for adjustment based on the actual snowfall. I do not agree with your pricing plan!
Response from LawnGuruOct 22, 2026
Thank you for your feedback regarding our snow removal pricing. We apologize for any confusion or inconvenience this may have caused, Mark! Our support team has sent an email explaining how our pricing structure works for snow services in more detail. If there is anything else we can help with or clarify, please send a quick reply to that email so we can assist you further. We appreciate you taking the time to reach out!




