Brian Z.
Ordered six bottles and computer told…
Ordered six bottles and computer told me you only had three. Placed the order and my card was charged. Next day I received an email stating you had the right to refuse any order based on incorrect pricing or availability. Still waiting for my refund. And would be nice to have inventory control if you cared about your clients
Response from La VinothèqueNov 5, 2019
Dear Brian Zarnoch, we monitor our inventory to provide accurate information on the products we offer. On occasion, due to high volume of orders the listed vintage will sell out or be replaced after your order is placed . Please accept our sincerest apologies for this error. This Transaction was "Voided" and Your credit card was not charged. Your purchase order clearly stated 2015. This vintage is not longer available. Once again, please accept our apologies for this oversight and any inconveniences it has caused you. Thank you for your understanding. If I can be of any assistance in any way, please do not hesitate to call us again.



