La Vinothèque Reviews | Read Customer Reviews of lavinotheque.com

La Vinothèque Reviews | Read Customer Reviews of lavinotheque.com

La Vinothèque reviews

612 approved reviews, newest moderated first

customer
Jul 5, 2020
Great Service
Great Service. Thank you.
Response from La VinothèqueJul 6, 2020
We greatly appreciate your taking the time to share your feedback.
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Joelle
Jul 5, 2020
Amazing
Amazing! Got my order a lot sooner than I thought
Response from La VinothèqueJul 6, 2020
Thank you very much for selecting us. It has been our pleasure to serve you.
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customer
Jul 4, 2020
Great
Great! Many thanks.
Response from La VinothèqueJul 6, 2020
Thank you very much for your feedback.
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customer
Jul 1, 2020
Very fast shipping
Very fast shipping, arrived as described
Response from La VinothèqueJul 6, 2020
We really appreciate you taking the time to share your feedback.
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Satisfied C.
Jul 1, 2020
Fast service great products and prices
Fast service great products and prices
Response from La VinothèqueJul 6, 2020
Thank you very much for selecting us. It has been our pleasure to serve you.
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Alyssa
Jul 1, 2020
I've ordered from this company 5 times…
I've ordered from this company 5 times now - and each time the service has been excellent! they have quick shipping too and a great selection of wines to choose from :)
Response from La VinothèqueJul 6, 2020
We are so grateful for the incredible feedback. We’d be glad to serve you again.
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Satisfied C.
Jun 24, 2020
Excellent product that was shipped fast…
Excellent product that was shipped fast and superbly wrapped for a safe shipment!
Response from La VinothèqueJun 27, 2020
Thank very much for taking the time to post this nice feedback.
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customer
Jun 16, 2020
We ordered over 10 day's ago for a 3…
We ordered over 10 day's ago for a 3 day delivery, yet nothing. Only going to be here several more days. UPS expect delivery on 12th 202? Today's June 16th and almost over. R
Response from La VinothèqueJun 16, 2020
Ideally, UPS shipments should arrive on time to its end destination without any issues or delays. But unfortunately, that is only possible in a perfect world and how UPS handled your package during shipping. UPS report " Your package has been delayed due to events beyond our control. We're adjusting delivery plans as quickly as possible." That's not our fault and does not justify your 1-star review, but we are here to help you. I apologize on behalf of everyone at La Vinotheque. Please know that we've shipped you order the same day you place it and your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team. We've requested UPS to return the package. We will cancel your order and fully refund your money.
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