Lavechic Reviews | Read Customer Reviews of lavechic.com

Lavechic Reviews | Read Customer Reviews of lavechic.com

Lavechic reviews

300 approved reviews, newest moderated first

Roberta R.
Oct 23, 2025
Ho ricevuto un vestito di pessima…
Ho ricevuto un vestito di pessima qualità della taglia sbagliata e per ora con impossibilità di fare reso , spero si possa avere indietro la somma versata perché altrimenti si chiama truffa RESTA COMUNQUE, L’impossibilità di fare il RESO , questo lo trovo veramente scorretto Vi scusate a parole ma non fate nulla affinché possa restituire l’abito e riavere indietro i soldi resto dell’idea che si tratti di una truffa
Response from LavechicOct 29, 2025
Dear Customer: We are very sorry for the unpleasant shopping experience you had. We have received your feedback, including the poor quality of the received dress, the incorrect size, and the inability to return it at this time. We sincerely apologize. Please rest assured that we will handle your issue immediately and provide you with a satisfactory solution. We will also strengthen our quality control of products and the size verification process before shipment to prevent similar problems from happening again. If you have any further questions or needs, please feel free to contact us. We sincerely apologize again for the inconvenience caused and thank you for pointing out our problem.
Report
Gale
Oct 22, 2025
Don't be duped
Don't be duped. You think you will receive a high end product, but you will not. Cheap material, faulty zipper, import length, unfortunate as I am one and done with this company.
Response from LavechicOct 29, 2025
Dear customer, thank you very much for your valuable feedback. We sincerely apologize for the unpleasant shopping experience this has caused you. We have noted the issues you mentioned and will immediately investigate and strengthen our control over product quality. At the same time, we will actively communicate with you to find a solution and strive to make up for your losses. We look forward to the opportunity to regain your trust.
Report
Audrey B.
Oct 22, 2025
Artikel komt totaal niet overeen met…
Artikel komt totaal niet overeen met de afbeelding op de site...in de verste verte niet zelfs. Retourneren is duur dus weggegooid geld.
Response from LavechicOct 29, 2025
Dear customer, we sincerely apologize for the significant difference between the product you received and the images shown online. Your feedback is crucial to us, and we take full responsibility for this oversight. We understand that returns are costly and will cause you financial loss, for which we deeply regret. To compensate for this unpleasant shopping experience, we will refund a portion of your payment as an apology. Furthermore, we have instructed our quality control and product display teams to strengthen oversight to ensure such issues do not recur. If you have any further questions or need further assistance, please feel free to contact us.
Report
Sandra C.
Oct 21, 2025
DO NOT ORDER FROM THIS COMPANY!!
DO NOT ORDER FROM THIS COMPANY!! The items that arrive look NOTHING like the website! The items that arrive are cheap and nasty looking and they look nothing like they should for the price. DO NOT DO IT!!!
Response from LavechicOct 29, 2025
Dear customer, we are very sorry for the poor experience you had. We have recorded your feedback. Regarding the discrepancy between the product and the image, as well as the quality issues, we will immediately investigate and strengthen our quality control. A specialist will contact you to follow up on the resolution and will definitely give you a satisfactory answer. Thank you for your feedback, which helps us identify problems and improve our service.
Report
Jasmine B.
Oct 20, 2025
So flattering for tall girls
I'm 5'10" and it's hard to find dresses that fit length-wise. Lavechic nailed it! I finally found a midi that's truly a midi.
Response from LavechicOct 29, 2025
Dear customer, we sincerely appreciate your positive feedback! At Lavechic, we strive to cater to the diverse needs of all our customers, especially those with unique requirements like tall women. Your satisfaction is our top - priority, and we're overjoyed that our midi - dress has met your expectations in terms of length and flattery. Our design and production teams work hard to ensure high - quality and well - fitting garments. If you have any other fashion needs or suggestions in the future, please don't hesitate to let us know. Once again, thank you for choosing Lavechic!
Report
Staci Leigh T.
Oct 17, 2025
0 Stars
0 Stars - I ordered a skirt/shirt outfit from this site and they sent me some random skirt/shirt set that wasn't at all like the one I purchased. When I emailed them in CHINA (Don't buy from China) they responded with asking me to pay about $50 to ship it back to China and then offered me 30% off coupon code. This site makes money by refusing to refund when the item you received isn't the item you ordered. This site should not be allowed to sell in the USA. Buyer Beware!
Response from LavechicOct 29, 2025
Dear customer, we are extremely sorry for the terrible shopping experience. Due to issues with logistics and communication, you received the incorrect item, which was a major oversight on our part. Regarding your questions about shipping costs and refund policies, we will review and optimize them to provide you with a more reasonable solution, such as covering part or all of the shipping costs and ensuring a smooth refund process. We value every customer's feedback and will strengthen our quality control and management going forward. We hope you will give us a chance to make amends and look forward to your next visit.
Report
Valentina
Oct 15, 2025
Vielen Dank für Ihre schnelle Reaktion…
Vielen Dank für Ihre schnelle Reaktion und die Kommunikation! 🙏 Auch wenn ich mit dem Produkt nicht ganz zufrieden war, schätze ich sehr, dass Sie sofort geantwortet haben und eine faire Lösung gefunden wurde. Das zeigt, dass Ihnen Ihre Kunden wichtig sind.
Response from LavechicOct 29, 2025
Dear customer,We sincerely appreciate your positive feedback regarding our prompt response to the mix - up and our great customer service. We understand that such issues can be frustrating, and we're glad that our team's quick action was able to resolve the situation to your satisfaction.Customer satisfaction is our top priority, and we will continue to strive for excellence in all our interactions with clients. If you have any further needs or suggestions in the future, please don't hesitate to reach out.
Report
Shelly
Oct 13, 2025
I have ordered a dress 2 weeks ago…
I have ordered a dress 2 weeks ago still haven’t received it or even got a email about it wanted it was posted but when I email the company they can’t seem to find my parcel
Response from LavechicOct 29, 2025
Dear customer, we sincerely apologize for the unpleasant shopping experience. We have received and highly valued your feedback. We have immediately contacted the logistics department and relevant parties to verify and investigate the issue, and will do our utmost to track down the package. Once we have a definite result, we will contact you immediately to inform you of the package's status. In addition, as a token of our apology, we will offer you a 30% discount coupon for your next purchase. If you still wish to purchase this dress, we will prioritize reshipping it and ensure it reaches you as quickly as possible. We understand the inconvenience this mistake has caused you and solemnly promise to comprehensively optimize and improve our order processing and logistics tracking processes to prevent similar issues from recurring. We sincerely apologize again for the inconvenience caused and thank you for your continued support and trust. We look forward to the opportunity to make amends for this mistake and provide you with better service and products. If you have any further questions or need assistance, please feel free to contact us. Our customer service team will be happy to assist you.
Report