Clint B.
Student loan refinancing process was smooth
Customer service was great, and the student loan refinancing process was smooth. I got a great rate and with less hassle compared to other companies I have dealt with in the past.

Laurel Road, a brand of KeyBank, provides tailored financial solutions for healthcare and business professionals. By creating seamless online experiences, Laurel Road is designed to help members find financial peace of mind as they navigate their financial journey. All products are offered by KeyBank N.A. Member FDIC. NMLS ID # 399797. Equal Housing Lender. Student Loan Forgiveness Consultations Checking & High Yield Savings Student Loan Refinancing Mortgages Personal Loans Learn More
Laurel Road (laurelroad.com) has 590 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Clint B.
Customer service was great, and the student loan refinancing process was smooth. I got a great rate and with less hassle compared to other companies I have dealt with in the past.
Patrick T.
I would recommend laurel road to anyone
Kenneth B.
Information for the referral program was confusing and pathetic on purpose to avoid paying a referral fee.
Jessica H.
I was previously with Navient and had a horrific experience. I was never paying off any principle and the customer service was atrocious. I finally decided to refinance and found Laurel Road through the Student Loan Sherpa. The application was super easy and everything was done and approved in a day. The terms were reasonable and every month I actually pay some of my loan down - which I never was with Navient's outrageous terms. I get a discount for doing automatic payments and I don't have to think about it anymore. The best decision I've made regarding my student loans.
Vicki Z.
I was overwhelmed thinking about the process of refinancing my student loans but was pleasantly surprised with how easy to use and navigate the online application was. It was convenient and I was quickly able to complete the application. The turn around on my approval was quick as well. Laurel road was able to make what could be an onerous process into something relatively pain free, which was great for my busy schedule.
Brianna B.
I came to Laurel seeking a refinance for my student loans with no processing fees. I am pleased to say I found just that...not only was the staff always readily available to help assist me with any questions I may have had, the turnaround time for approval was fast an easy. Furthermore, with limited documentation needed for a refinance I knew I had found the perfect solution. Thank you Laurel Road for helping keep the process as stress free as possible an low monthly payments!
Jonathan S.
It was a very easy process to refinance my son's 4 or 5 individual Sallie Mae school loans. Happy to now have only one loan, one interest rate (much lower) and one payment .
Christian P.
Quality Company that gave me a better interest rate. I cut 10 years off my loan and am paying 50 dollars less a month. The approval and transaction was very simple and quick.