Michelle G.
Laurel road was so helpful in helping me to refinance my loans
Laurel road was so helpful in helping me to refinance my student loans. They answered all my questions and worked with me to get me a great rate! Highly recommend.

Laurel Road, a brand of KeyBank, provides tailored financial solutions for healthcare and business professionals. By creating seamless online experiences, Laurel Road is designed to help members find financial peace of mind as they navigate their financial journey. All products are offered by KeyBank N.A. Member FDIC. NMLS ID # 399797. Equal Housing Lender. Student Loan Forgiveness Consultations Checking & High Yield Savings Student Loan Refinancing Mortgages Personal Loans Learn More
Laurel Road (laurelroad.com) has 590 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Michelle G.
Laurel road was so helpful in helping me to refinance my student loans. They answered all my questions and worked with me to get me a great rate! Highly recommend.
John W.
From the beginning of the application process to paying out my old loans, into the new payment process Laurel Road has been simple and user friendly. I experienced no issues and any time I had a question, customer support was excellent and supportive on the phone. I am glad I chose Laurel Road for my loan consolidation and definitely recommend them for those unsure of where to start.
Tim B.
Once I was able to gather the required information, the process went quite smoothly and my loan was funded on time.
Jeffrey B.
I feel the whole experience went very smooth! The customer service was great and the website was very user friendly. The only complaint I have is the lack of the ability to change the date of my FIRST payment. The timeline did not work in my favor. I ended up making a payment to my prior loan company and then just a couple weeks later made a payment to Laurel Road. Living paycheck to paycheck, that was very hard on my finances. I reached out to Laurel Road as soon as I noticed this was going to happen, and they said there is nothing they could do.
Dara B.
I have been having some issues with credit card debt and although I pay my bills on time, I had a low credit score due to usage. My brother was willing to help me out as a cosigner so I did a lot of research on what would be the best company for both of us. We wanted something trustworthy and also without added fees or super high interest rates. Laurel Road was an ideal fit and they made the application process a breeze for me and my brother. Everything was clearly laid out and now I am able to pay off credit card bills and have one lower payment. I am very thankful!
Richard A.
Bonus to join was good, but rates immediately jumped after starting loan. Seems the quoted rates are not completely honest.
Jess C.
I have had an incredibly positive experience refinancing with Laurel Road. The application process was very user friendly, understandable and showed my offer before I had even completed my application. I was able to alter the loans I was refinancing after getting my initial offer without any trouble. I spoke with a customer service agent during my application process and he was very friendly, knowledgeable, and helpful. The process was quick, my offer was decent, and LR was the only company I could find willing to refinance my loans without a cosigner. I will definitely recommend Laurel Road to anyone I can.
Matt
Laurel Road was able to lower my interest rate by almost 2%, as well as giving me the opportunity to pay as low as $100/month which gives me great flexibility in my payments throughout residency. Thanks, Laurel Road!