LatinFlores.com: The largest online Flower Shop in Latin America. Same day flower delivery. Save on flowers and gifts for Latin America, Europe and USA.
LatinFlores.com (latinflores.com) has 574 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Website
latinflores.com
Category
Home & Garden Services
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Excelente! llegó a tiempo en Valencia, Venezuela y todo perfecto
Response from LatinFlores.comOct 23, 2026
Hola Rosa:
Muchas gracias por tu reseña. Nos alegra saber que tu experiencia con LatinFlores fue positiva.
Cada pedido es único para nosotros: trabajamos con dedicación para que las flores lleguen frescas, a tiempo y con el cuidado que un gesto tan especial merece. Saber que lo conseguimos contigo nos motiva a seguir mejorando cada día.
Será un placer enviar flores para ti cada vez que quieras sorprender o celebrar un momento especial.
Atentamente,
Equipo de Calidad y Atención al Cliente
Latinflores.com
PG
Patrik G.
The delivery usually comes to the…
The delivery usually comes to the reciver at the evening 6-8 pm , its a little late
Response from LatinFlores.comOct 23, 2026
Hello Patrik Gronlund:
Thank you for your review. We are committed to delivering fresh, beautiful flowers right on time, and we understand how important it is that every detail complements your gesture. That is why, if something does not go as expected, we strive to resolve it immediately to ensure your overall experience remains positive.
In your case, the order was delivered on the selected date. We are always dedicated to finding the best possible solution, as our top priority is ensuring that every delivery fulfills its intended purpose.
We will continue working with the same level of dedication to ensure that every delivery is flawless and truly reflects the significance of the occasion.
Best regards,
Quality and Customer Service Team
Latinflores.com
SG
SG
Always had good luck but not this time…
Always had good luck but a missed delivery and message that was wet made the special delivery not so special. They offered to send another flower with message sent again... but after two days, nothing. I really want to use this company but now my trust is suspect.
FL
f L.
the picture was much better
The difference between the picture of what I bought and what she actually got was much poor...
it arrived on time, but not what I expected...
Response from LatinFlores.comOct 23, 2026
Hello F.L:
Thank you for your review. We are very sorry that the arrangement you received did not meet your expectations. We are committed to delivering fresh, beautiful flowers on time, and we understand how important it is that every detail complements the gesture. For this reason, when something does not go as expected, we strive to resolve it immediately to ensure your overall experience remains positive.
In this instance, please send a photo of the arrangement you received to our email address: [email protected]. We will always find the best solution, as our top priority is ensuring that every delivery fulfills its intended purpose.
We will continue working with the same dedication to ensure that every delivery is flawless and truly reflects the significance of the occasion.
Sincerely,
Quality and Customer Service Team
Latinflores.com
FE
Fernando
Compré flores para regalarle a mi mamá
Compré flores para regalarle a mi mamá, un día antes de su cumpleaños, no solo que no llegaron las flores a tiempo (llegaron al otro día de su cumpleaños), sino que no había las flores que salían en el catálogo y tuve que aceptar que le entregaran otras porque ya había pagado....no recomiendo esta empresa....
Response from LatinFlores.comOct 23, 2026
Hola Fernando:
Gracias por tu reseña. Sentimos mucho que no se entrego en la fecha seleccionada. Nuestro compromiso es entregar flores frescas, hermosas y puntuales, y sabemos lo importante que es que cada detalle acompañe el gesto. Por eso, cuando algo no sale como esperabas, buscamos resolverlo de inmediato para que la experiencia siga siendo positiva.
En tu caso, la entrega se realizo con otras flores y fecha con el consentimiento dado por Usted. Siempre encontraremos la mejor alternativa, porque lo más importante para nosotros es que cada envío cumpla su propósito.
Seguiremos trabajando con la misma dedicación para que cada entrega sea impecable y refleje la importancia del momento.
Atentamente,
Equipo de Calidad y Atención al Cliente
Latinflores.com
DO
Demetrio O.
Placed 2 separate orders here and disappointed is putting it mildly!
Placed 2 separate orders here. One on the 17th of September to be delivered on 21st and one on the 21st of September to be delivered the same day. Neither arrived on the 21st. No email, nothing. Tried calling No answer the first 5 times I called. Emailed it was answered that they would look into it. Called the 6th time and they answered. I was told that the first order would be delivered, but the second one not until the 22nd. We'll first one didn't arrive on the 21st, but both arrived around 6PM today the 22nd of September. Both orders had cakes, the cakes look like they were out of a market and both over priced by $90 each. So, you make your own judgment. I know how I will not use them nor refer them. No concessions were even offered.
Response from LatinFlores.comOct 23, 2026
Hello Demetrio Olivieri:
Thank you for sharing your review.
We regret that your order was delivered on a date other than the one originally scheduled. We are committed to delivering fresh, beautiful flowers on time, and we understand how important it is that every detail supports such a special gesture.
In your case, the delivery took place on a different date with your authorization. Furthermore, during the spring season, we experienced a high volume of inquiries—a situation that was explained to you at the time. Despite these circumstances, our Customer Service team remained in contact with you to follow up on your case.
We would also like to note that, although our staff received comments and insults from the recipient during the process, we maintained a respectful and professional demeanor at all times, striving to handle the situation as effectively as possible.
Our goal is always to find solutions to any issues that may arise and to provide excellent service to our customers. We appreciate your feedback and will continue to work diligently to improve our processes and ensure a satisfying experience with every delivery.
Sincerely,
Quality and Customer Service Team
Latinflores.com
DT
David T.
Most horrible company that has ever…
Most horrible company that has ever existed!!! Do Not Order From Them! They are FAKE, FAKE FAKE!!! They took my $108 said they confirmed delivery over and over and then said the bakery can't make your cake??? SCAM SCAM SCAM!!!! Then you try and call and they hang up on you OVER and OVER and OVER!!! DO NOT USE THEM!!!! I'm taking too small claims court so I will win in the end.
Response from LatinFlores.comOct 23, 2026
Hello David Todd:
Thank you for sharing your experience.
We regret that your order was not delivered on the date originally scheduled. We understand how important it is to receive flowers at the right time, and we know that every delivery represents a special gesture.
In your case, the delivery took place on a different date, with your authorization. Throughout the process, we remained in constant communication with you to keep you informed of the situation and to coordinate the delivery of your order.
We are committed to finding the best possible solution whenever an issue arises, ensuring that every order fulfills its purpose and that our customers receive the proper care and attention.
We appreciate your feedback and will continue working diligently to improve our processes and ensure a satisfying experience with every delivery.
Sincerely,
Quality and Customer Service Team
Latinflores.com
JD
Joseph D.
Delivery service was great and were…
Delivery service was great and were received in good condition
Response from LatinFlores.comOct 23, 2026
Hi Joseph Dominguez:
Thank you very much for your review. We are glad to know that your experience with LatinFlores was a positive one.
Every order is unique to us: we work with dedication to ensure the flowers arrive fresh, on time, and with the care that such a special gesture deserves. Knowing we achieved this with you encourages us to keep improving every day.
It will be our pleasure to send flowers for you whenever you wish to surprise or celebrate a special moment.
Sincerely,
Quality and Customer Service Team
Latinflores.com