LaserAwayReviews of laseraway.com

Great people and great customer service!

I called numerous amounts of time hardly getting anyone. They booked me for an appointment that I missed. I called every few months to try and get an updated appointment for the one I missed and they kept telling me wait until the end of your session. They told me that they see I missed appointment so I don't know how it was added in the system that I took the appointment. They kept telling me that they don't enter in the system unless I come and I'm telling them that I did not come and I know for a fact I missed that day also was calling the customer service to get an appointment to to reschedule for the missed appointment a few times for a few months. I'm just going on Google now about Laseraway and seeing all of these reviews I wish I would've googled earlier I would've never spent all of this money . Also on top that under my arms the hair is growing back when there was no hair growing there in the first place because I had treatment done there before and all of a sudden since I got more treatment to get the last little hairs down more here's a growing back under my arms. My bikini area between the lips still have a lot of hair growing there they refused to do in there as if they're scared and I keep telling them each time to go in there because the hair is not going away. What did I pay all of this money for people are comfortable with scamming people and ripping them and taking their money and being deceitful and dishonest. I guess people don't believe in karma. If I'm not to get my missed appointment I would like my money back please and thank you it's almost like the hair is not even removed spent thousands of dollars. I'm gonna do some more googling to see if I can get a lawyer if I have to I don't let people take a vantage of me I hate it this world we live in is evil .

Terrible, I paid almost $4k for 8 treatments of laser hair removal and it did not even reduce my hair growth. I am trying to get refunded but Corporate is now ghosting me. They get you by pressuring you into the whole “sale is about to end” gimmick. I unfortunately fell for this, and just want to make others aware.

Do not go here. The positive reviews are fake. They will scam you, their treatments do NOT work. Their lasers are not strong enough to do anything as there is no doctor on site. I wasted over 4k for 8 treatments. They only care about sales, and customer satisfaction (if you are happy about your service). Corporate does not care, they will act like they will help and then ghost you.

I'm so happy with my CoolSulpting results! I was very skeptical at first but very thankful I followed through. I started treatment in Denver and then moved to Tucson this year and was still able to continue my laser hair removal treatment here. I'll definitely be a Laseraway client for life! I wasn't sure where to post a review and found this random website but I posted on google as welI. I'm hooked, thank you guys for everything!

**SCAMMERS** If I could give NO stars I would. **BUYER BEWARE** These fast talking sales people "give you a deal" to buy a larger package for better pricing "in case" you need more sessions so each session is cheaper but promise to refund you any unused sessions. What they fail to tell you is they will end up charging you more for the sessions you did have even if you end up having a bad reaction to the treatment. I ended up with extended soreness/tenderness, "bead-like" nodules and hyperpigmentation in some areas treated for over a month after treatment. I was never warned of this possibility so when that did happen I chose not to proceed with more cool sculpting treatments. They also sold me a package based on pictures- DO NOT DO THIS. I was told I needed more applicators than I did. When I showed up I was told I was oversold at least 4 applicators because they didn't even fit in the areas I was told I needed them. I work out regularly and have a clean diet so this is not a case of not doing my part to get desired results. I had a bad reaction, was oversold applicators/treatments and eventho I was quoted another price on the same day for half the treatments they wouldn't even honor that pricing when refunding me. So now I still have bruising almost 2 months later, still have some hard nodules, did not use more than half my treatments and of the over $9k I paid for cool sculpting & tattoo removal, they are trying to only refund me $1,500 and I didn't even have 1 session of tattoo removal done. Do not trust them & if you still want to give them a shot at least get full information on refunds if you choose not to proceed and also go in person for a consultation. The virtual consultation is a total JOKE. I will also be reporting them to the State and making sure my review is posted on as many places as possible. This is a major scam.

They’re super quick and knowledgeable when signing you up. When you try to cancel your services they play games. It’s been two months I’ve been trying to switch my laser tattoo removal plan from ten sessions down to one. Everytime I call they say there’s only one person who can help me and that one person is out of the office. That story went on for a month until I happened to call and find out she’s actually in but with a patient and will call me back once she’s done. I called twice and both times they told me that and she still didn’t call me back. No one even seems to care that I’m dealing with this and they show no compassion and keep saying she’ll call me back and to call again if she doesn’t respond in a week. After going off on them they somehow found someone who can make a change to my plan. She sent me a receipt to the payment company so I don’t pay full price of ten sessions. Mind you they still deny knowing any pricing for the single treatment plan even though THEY SELL THIS SERVICE. It’s been two weeks since then and I’m still currently being charged by the payment company varidi and they have no clue that any changes were made and are still charging me the full price for ten sessions and they cannot call Laseraway or do anything. Not once have I received a response from the company or their corporate office who I emailed. This is the brea location.

If I could give this 0 stars I would because it’s that’s horrible!!! They are scam artists and liars !! Please buyer beware …I don’t want anyone to have to go through what I did !!! Also know that they won’t call you back …it’s been two months now with 10+ calls later with no call back and finally I figured out Brian Dickerson’s email and got thru which did absolutely nothing !! Terrible service & company!!!