LaserAwayReviews of laseraway.com

LaserAway uses spam email for advertising

I recently visited LaserAway Oxnard and unfortunately had a very disappointing experience. I was expecting skilled nursing staff to administer my injectables, but that was not the case. The results of my Botox treatment were unfavorable, leaving me quite unhappy with the outcome. To make matters worse, the Xeomin I received didn’t seem to work at all. Additionally, I faced a frustrating situation regarding pricing. Once I arrived at the clinic, the staff switched the prices on the products twice, which felt very unprofessional and left me feeling misled. Overall, this experience did not meet my expectations, and I would not recommend LaserAway based on my experience. Additionally they never get back to you in a timely manner or at all. I was told my issue was escalated to management, but it’s been a month and no one has reached out. Overall they are poorly run and do not provide the services they claim to.

I had paid $3200 for 6 laser treatments to remove ages spots from excess sun exposure years ago. The first appt was scheduled on the wrong day. Second and third treatment seems to go without incident. Then I received a rude call from male named Brian. He told me he was cancelling my 4 remaining treatments. Gave no reason, did not offer any alternative providers as required by Virgnia law. Offered a partial refund. The 2 treatments render did absolutely nothing and are useless without completing all 6 sessions. He refused to give a refund for the entire amount. Online research makes it difficult to determine who or what this company is other than a chain of franchises. At no time did a licensed MD examine me. There was no medical supervision or consult. Just a young RN. My impression is that Laseraway is a money making scheme relying on low paid salespersons and nurses, has a very prejudicial contract and tries to upsell you useless topical cosmetics. I've contacted their legal team with no results. Avoid this discount, bait and switch operation and go to a board certified dermatologist with good reviews.

I had an issue with my juviderm injections after 2 treatments. After battling with the company both on the phone and in person (and threatening to stop payment on my acct) I believed that we finally came to a compromise. I was told a month ago, that I would be called back after the weekend, to set my new appt and have heard nothing back. I had both pictures and myself to prove that the fillers did not hold and they continued to look at the same things and tell me my lips were full! I felt crazy bit I know I am not. Several of my staff asked me, "didn't you get your lips done?" At this point, I feel I have to stop my $750 payment. That's a high price for 1 month of having 💋.

Lazering here does not work don’t waste ur money!! I did 8 sessions and I still have substantial hair growth, I told them this and they said I should buy more sessions. Then continued to trick me into signing up for what they call “financing” which was explained to me as splitting the large payment up into smaller monthly payments. Then when I agreed they sent me a text and made me sign up for a CREDIT CARD without me even KNOWING. I got a letter mailed to my house with my new credit card that had $2k balance on it. I was furious and went to them to ask why in the world they would think a 17 year old would know what financing is and how they expected me to know it meant getting a new credit card, which by the way lowers ur credit score. My hair growth is exactly the same as it was before just takes a 2-3 days longer to grow hair rather than a day longer. I would never go back again this is absolutely a waste of ur money. Also, PS they send everything to you through text so there is no record of your transactions and what they have sent u on email, or else they would be screwed! Don’t fall for these horrible people trying to steal your money!

I’m struggling to articulate how I feel about this situation. Essentially, I have proof of what I paid for, but I was denied the service and experienced deceptive practices. The Botox units I purchased were taken by the staff and used elsewhere, with false claims made that they were applied to my face. A dermatologist confirmed that such a quantity couldn't have been used. Additionally, I was subjected to verbal abuse and gaslighting for merely requesting clarification. I have decided to sever ties with this organization. Despite my requests for them to stop, they have continued to harass me through phone calls and emails, prompting me to file a restraining order. I am perplexed by their actions and their refusal to stop their harassment.

I finally got the legal department to remove the bogus charges and the membership that means nothing from my bill and they priced the botox at still high price but not having to ever deal with these crooks again is worth it. If you get a call from this company hang up! Hang up quickly do not talk to them. Remember a pair of lips will tell you anything. There is nothing good about this company believe that!

I used to love LaserAway and be an advocate of friends using them. While I still do appreciate the fact that all of their clinicians are registered nurses their customer service/sales team has gone terribly wrong. They cancel appointments like crazy because of staffing issues. You can't go there for a treatment or call to make an appointment without being pressured to buy another package or add something on. I recently went in for a treatment and was told by the girl at the front desk the prices for my treatments were going to triple in cost and that I should add on more to my package now. I fell for it and paid. Immediately after her tone completely changed and was extremely rude. I realized I had made a mistake and immediately called to cancel. I was told my request would be put through and someone would call me. No one did. I called three more times. My request kept getting escalated and finally 2 weeks later, I spoke to the girl who did my sale only for her to tell me they don't do refunds. This all feels way too scammy and unprofessional for a business who does advanced derm treatments.