Rebecca
Poor follow-up
I had previously purchased a series of 6 clear and brilliant treatments. As I shared during my third session, I wasn't seeing any improvement. I was told to continue which I did. The treatments just didn't seem consistent maybe based on who was performing the treatment? My last treatment (treatment # 6) seemed thorough although we had to leave out my forehead because i had gotten Botox a week before. I was advised I needed a week between the treatments but was then told two weeks so obviously a bit of a miss. That said, the treatment was thorough otherwise. The girl said she would share my overall experience and feedback (that I had repeatedly shared over the course of my treatments) with corporate but I never heard back from anyone. I also wasn't advised that I shouldn't spread treatments out longer than 2-3 weeks for best results. That would have maybe helped!? It is frustrating because I have spent a good amount of money there and referred some friends for different treatments. Just feel like I was sold something that wasn't delivered. I have one IPL left that I will schedule soon but just feel like I was a little up-sold on the clear and brilliant series and maybe didn't get the best advice to optimize treatments.