Lark HealthReviews of lark.com

Response from Lark HealthMar 14, 2024

Thank you for being a member of Lark! We’re honored to be a part of your journey. Our team is currently working on investigating the connection issue with the blood pressure monitor. Our technical teams are continuing to troubleshoot this issue and will work on a resolution until this is resolved. Please don’t hesitate to let Lark’s Customer Support team know if we can assist with anything else. We thank you for reporting this issue to our team, sharing your feedback, and being a member of Lark!

Response from Lark HealthMar 14, 2024

Thank you for sharing your feedback with Lark. We appreciate you sharing your feedback about our product and are so honored to have you as a member. We’ve heard your feedback about our food logging tool and are working to make updates to it. If there are frequently used items that our missing from our database, please reach out to Lark’s Customer Support team so that they can help get those added for you. In the coming months, please be on the lookout for updates to our food logging tool. Thank you again for sharing your feedback!

Response from Lark HealthDec 19, 2023

Thank you for taking the time to share your feedback with Lark. We're sorry to hear that your program didn't meet your expectations. I can confirm that your account has been deleted. We've shared your feedback with our Product team. We're always improving here at Lark and we hope to see you back some day. Wishing you much success on your health journey even if it is not with Lark!

Response from Lark HealthSep 21, 2023

Thank you for sharing this feedback with the Lark team. I am sorry to hear that you did not get a response to your support inquiry just yet. We strive to respond within 24 hours (and usually are quicker to respond). Our team will be responding shortly to provide you with assistance. We appreciate the time that you spent reading the instructions and troubleshooting on your own. We're currently working to resolve an issue with the weights not transferring to your program, and we're also in the process of making updates to our food logging system. We would love to help you out and have you stay with us. Though, if your decision is already made, we wish you the best on your health journey and hope you're able to try our program again in the future.

Response from Lark HealthAug 28, 2023

Hello, I am so sorry to hear that you were disappointed by your experience with Lark. Lark uses your smartphones motion sensors to provide coaching and feedback on your activity and sleep. As a result, Lark is not able to be used on the web. If you ever have any questions about your Lark experience, we encourage you to reach out to our Support team for assistance and support. Our team loves to help members along their Lark journey. We thank you for taking the time to provide your feedback. Until next time, cheers to good health and happiness!

Response from Lark HealthJul 5, 2023

Thank you for your kind review! We're so honored that we're able to be a part of your journey to reach your health goals. Cheers to your health!

Response from Lark HealthJun 8, 2023

Hello! Thank you for sharing your feedback about Lark. Please reach out to Lark's Customer Support team for assistance. Our Support team loves to help and is here to support your journey with Lark. You can contact our team here: https://support.lark.com/hc/en-us/requests/new.