Lark HealthReviews of lark.com

I was forced to sign up for this “coaching” for insurance coverage for GLP-1 med. It treats you like an idiot. Today, it showed me a nutrition label that shows a 1/2 cup is a serving and said “woohoo” when I answered its question about serving size correctly. Other highlights of the 6 weeks have been telling me that French fried are a fried food and that I should eat an apple instead of a donut for a “healthy snack.” Most people who are on GLP meds have been on diets most of their lives. The coaching (which is AI nonsense) is infantilizing. You can’t actually respond to it - just select what it tells you. It conforms to all the worst diet advice, like “good” food/“bad” food. It’s as if no one involved in its development ever had a weight problem and believes that people only get fat because they are stupid and lazy. They should learn what science is now telling us about weight management instead of perpetuating useless stereotypes.

My app froze last week. I have written two requests for help. The first time I was sent troubleshooting steps. I followed each one, but nothing work. I reported problem again and I received an email back telling me how to navigate the app instead of solving the problem. I was liking the app and the program until this problem happened. HELP!!!!!!

I just signed up and from what I can gather from the app it is not finished. *No way to accurately log meals (auto system is always wrong and no way to correct the info) I will wait and see about the scale and Fitbit functionality then I might change the review; however at this point I do not have a lot of faith in this system.

I liked it at first. It does okay with food tracking and the silly coach bot was actually helpful at first just because it made me think about my choices. I like that it tracks my daily weight in the app and I can visually see it going down. I also liked that I could save notes, which is where I tracked my measurements. BUT, the coach got annoying so I stopped paying attention once I got in a rhythm. The scale still "works" in theory, but the weight is hit or miss on accuracy. Also, the app only saves 1 month worth of info, and that includes my notes. I have been doing this for nearly 5 months now and I would like to see my over all progress. Another thing that is really annoying is they say that you will get a Fitbit, but I only received the scale. Apparently you will receive the Fitbit if your insurance company approves it, and many do not. That fine for me because I prefer my Samsung watch, except the app does not connect to my watch. I have to manually add all activity which is a pain because half the time it does not accurately track it even if I enter it myself. In the beginning, it connect to my health app, but after about a week it stopped, so my water intake, steps, and manually input weights stopped being saved. Overall, if you want something to get started it's okay, but for the long term, there are several other options that are better and free, and you can pay like $40 for a scale on Amazon that does much more than lark.

It’s useless, junk, doesn’t even pick up the activity tracker info when all the access is granted. Stupid bot, vague communication, idiotic, childish response options that go nowhere. No actual dietary help, it’s not a health app, just a waste of time. If the so-called ’free’ scale ever gets delivered, I’ll be surprised. How insurance companies pay for this crap is beyond belief.

The only positive about this program is the free scale and BP monitoring. Otherwise, the app is useless and the "coach" you chat with is nothing but an unhelpful bot with pre-programmed annoying (and honestly, childish) responses. You can't actually request help from a coach and type your own replies. The calorie counts are way off and I keep getting "this food has too much sodium" messages about recipes I make myself with NO sodium. I was told my protein shake was high in sodium, but it doesn't even have sodium. This is nothing like Myfitnesspal, which has the actual, correct nutritional data and that portion of the app is totally useless. I haven't received any information on how to lower my BP whatsoever and the pre-programed responses like "woo!" and "yup" make me feel like I'm talking to someone who is 18. Do yourself a favor and just buy yourself a scale and a BP cuff. The app provides nothing useful and I can't believe my insurance company is paying for this!

I didn't even finish signing up and Lark billed my I insurance company. According to my insurance company I owe $93 to Lark. When I try to log in to contact Lark it just wants me to finish putting in my address. I am very irritated that a company would bill my insurance when I never finished signing up.

The "coach" is annoying. It won't let you actually put your real thoughts in - only the preprogrammed responses. I log walking and it records running. Calorie counts are very off. Scale weight was 4 lbs heavier than my doctor and home scale. I interact while winding down in bed at midnight and it whines at me that I haven’t been active (walking, exercising). Duh. I'm in bed. I really don't care for the pre-planned responses o "have" to make. Why can't I actually have an option to ask a question or give my real feelings. Deleting an wrong entry is next to impossible. I hope ot gets better. Ibwas looking forward to using it.