LaresarLaresar is listed under Appliances & Electronics.
Laresar (laresar.us) has 188 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent
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188 approved reviews, newest moderated first
John
Bought an Elite 3stick vacuum June 2023. Was pleased with it until it quit with an E3 code. Several attempts to contact customer service resulted in zero response. They do not have a phone number only email which they obviously ignore. Horrible customer service.
Lemon G.
My L6 Pro Laresar (expensive one) still under guarantee. I live in Switzerland; wrote an email to support09… to get help with service bc I cannot get beyond the WiFi manual pairing. Bluetooth doesn’t find the device. The voice commands are mixed up. The software is obviously not working. NO ANSWER from support and machine not working properly.
François L.
Évitez d’acheter leur produits. Nous avons eu à faire face à une défectuosité du balai motorisé de l’aspirateur elite3 tj sous garantie. Le service à la clientèle nous a dit d’envoyer une photo en expliquant le bris. Après l’envoi de l’information demandée, plus de son, plus d’image. On ne nous répond plus. Entreprise chinoise malhonnête 🤬
Carol R.
I have my robot for 1 month and 23 days, and now is not workinh anymore. It says a cliff problem, plpease clean, and nothing I can do fix this problem. Since I have an issue with the product they are completely ghosting me - I have emailed them and used the contact page, one person reply - and then nothing!
Belinda
Beware. We purchased this item online through Amazon. Buy the Elite 3 . They’ll take your money then you are on your own. Our machine was going well for about 10 months then it developed a mind of its own, switching power modes from one to another for no reason. Laresar customer service asked for a video to show the problem, we sent it twice! And we never heard from them again. We contacted them 6 times. Still nothing!!!
Marion
J'ai acheté mon aspirateur balais en avril 2024. En août 2024 erreur E1 l'aspirateur est inutilisable. Je contacte le service après vente. Courtois ils me font procéder à des tests puis me disent m'envoyer la pièce qui dysfonctionne. Le colis n'est jamais arrivé au départ soit disant à cause d'une erreur de livraison. Ils me disent le renvoyer et toujours rien même après trois semaines. A présent ils ne répondent plus à mes mails. Cette entreprise est malhonnête et vole les clients. A fuir
Steph M.
They were a good company at first but now that I have an issue with the product they are completely ghosting me - I have emailed them 5 times with only one reply - and then nothing!
Philipp F.
Es ist wie hier alle sagen hab den Laresar L6 Pro Saugroboter vor gut 1 Jahr gekauft jetzt seit dem letzten Uptade sagt er immer wieder „Batterie defekt oder nicht richtig angeschlossen“. Dann wollte ich auf die Website steht dort das diese nicht Verfügbar sei, auf Amazon wo ich ihn gekauft habe ist dieser komischer Weise nicht mehr verfügbar. Also in meinen Augen ziemlich suspekt die Gschicht.