LaresarReviews of laresar.us

I've had the vacuum for 6 months and the battery now last for about 8min. I contacted the manufacturer and they promised to send out a new battery. Still waiting, in fact they no longer respond to my emails. Horribly customer service. Will do everything I can to discourage people from buying any.products from this company.

Encore une entreprise asiatique foireuse ! Et comme beaucoup d’entreprises chinoises, ils ne veulent surtout pas avoir de mauvaises notes, mais ne font rien pour en avoir des bonnes… Je cherchais désespérément le filtre en acier en pièce de rechange : impossible. Quant au mail de contact de l’entreprise qui fait également office de mail SAV : support/laresar est tout simplement inutilisable. Les mails sont retournés. C’est pourtant bien l’adresse qui apparaît sur les documents qui se trouvent à l’intérieur des cartons des l’aspirateurs et qui sont donc censés être actualisés. Et on n’échappe, d’ailleurs pas des promesses écrites évidemment non tenues (qualité de service, assistance..) Vous l’avez compris : je recommande pas les produits de cette entreprise qui n’est pas à la hauteur, et c’est un euphémisme !

Avoid this company at all cost. We received a faulty product with a two year warranty. We contacted Laserar who just continued to send us emails requesting us to show videos and pictures without any help. After numerous emails with pictures and videos, they stopped replying to all emails. Do not buy from this company.

I bought a Laresar Elite 8 Cordless Stick vacuum from Amazon in May 2024. Thought the item was brilliant but the brush and light stopped working in Sept. As it was under warranty I contacted Laresar who sent me a new brush holder but it had no brush so presumed I needed to put the old one in it. It didnt fit. Contacted them numerous times but they decided to blank me so had no further contact from them. Had to contact Amazon who had no luck either. I received a refund from Amazon which was lucky as obviously the 2 year warranty was useless as the company won't reply to you. I am so furious as it was a good vacuum and all they needed to do was honour the 2 year warranty they promised. I can only suggest you don't buy anything from this company as their promise of a warranty means nothing so you will get no support for any problems you may have.

Zero assistenza, dopo una prima risposta per avere i riferimenti di acquisto e danno, sono spariti.

I would just like to say what a fantastic experience the customer service and the product itself is absolutely Flawless thank you very much for being very helpful and very happy with the purchase

Modèle l6 pro Vraiment nul ! absolument pas solide et beug tout le temps ! Ne faites pas la même bêtise que moi ..

Dopo poco più di un anno dall'acquisto del modello elite4 non c'è nessun pezzo di ricambio ,come i prodotti usa e getta .Pessima ditta.