Home of The Beautiful Floor Guarantee.Monday: 9 A.M. – 6 P.M.Tuesday: 9 A.M. – 7 P.M.Wednesday: 9 A.M. – 6 P.M.Thursday: 9 A.M. – 7 P.M.Friday: 9 A.M. – 6 P.M.Saturday: 10 A.M. – 5 P.M.Sunday: CLOSED
L & M Carpet One Floor & Home (landmcarpetonemechanicsville.com) has 130 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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130 approved reviews, newest moderated first
Linda G.
I am very happy with the service and product I received. The sales person, Lauren, was very knowledgeable and extremely helpful. The vinyl plank flooring I purchased was installed I'm a professional manner and I am extremely happy with it.
Response from L & M Carpet One Floor & HomeFeb 5, 2018
Thank you, Linda, for leaving us a review! We'll be sure to let Lauren know you mentioned her, and we hope you love your new vinyl plank flooring!
Air Clean C.
Very professional, work on time. Thanks David R. Hooks, president
Response from L & M Carpet One Floor & HomeFeb 5, 2018
Thank you, David, we appreciate you leaving us a review!
Rich L.
We had been to several places looking at options and pricing for a new flooring for our den. There were so many options especially having 2 dogs with some research and the with the help of John we were able to come up with a decision and price that was within our budget. Overall our experience was wonderful as was our installer, Tracy(sp). The removal and install did take a day and a half but Tracy cut no corners on the quality of work he did.
Response from L & M Carpet One Floor & HomeJan 2, 2018
Rich- Thank you for the wonderful review! We are so glad you had a positive experience with our team. We will pass along your kind words to John and Tracy. Enjoy your new floors!
N. A. T.
Excellent job. Love my new kitchen floor. Good communication and easy to work with.
Response from L & M Carpet One Floor & HomeDec 11, 2017
Hi there, thank you for taking the time to share your 5 star experience with L & M Carpet One Floor & Home! We hope you enjoy your kitchen floor for years to come!
Danny & Elizabeth B.
Jimmy Whiteside and James Stokes were the two gentlemen responsible for installing my new floors. Their work was exceptional. They were always on time and were good about informing me what would be done and when. L&M worked well with State Farm to handle my claim. I would recommend L&M highly.
Response from L & M Carpet One Floor & HomeDec 8, 2017
Thank you for sharing your feedback, Danny and Elizabeth. We're pleased to know you had a wonderful time with Jimmy and James assisting you. We'll pass along your kind words.
Gail C.
Great customer service in the store, Thanks Laurel!! She could answer any questions that we had. She also took time to add suggestions, that were great!
Response from L & M Carpet One Floor & HomeDec 8, 2017
Thanks for taking the time to leave this review, Gail! We are thrilled to hear Laurel helped you out when choosing your new flooring! We appreciate your business and hope to work with you again in the future.
Suzanne W.
Wonderful customer service and individual assistance by Misty---she is wonderful. Communication was great with installer coordinator and the installation was great as well. I will return for future flooring needs and I have already referred 2 people. Thanks!
Response from L & M Carpet One Floor & HomeDec 6, 2017
Hello, Suzanne. Thank you for sharing your wonderful experience working with Misty and the rest of the team. We appreciate any recommendations and please don't hesitate to let us know if you need anything else!
Bobby S.
Sales staff were great. Installation there was a problem. Had a very hard time getting them fix the issue. They resolved it somewhat but should have never happened. I would have expected this from one of the Home Depot or Lowe's not from these people. I guess I was wrong.
Response from L & M Carpet One Floor & HomeDec 8, 2017
Hello, Bobby. At L&M Carpet One we strive to give the best experience and installation possible. Your issue with the installation is concerning to hear. If you would like, please give us a call at 804-730-3016 and ask for Matt so we can look into this further. Thank you.