LandlordStationReviews of landlordstation.com

Horrible customer service, when you call their 1 866 number they never answer nor call you back. I will definitely use another tenant screening station next time. I was very disappointed.

I have been using the services for a while. I like the convenience of having everything in there such as the profile of my properties, tenants, rent payment, applications, tenant screening, documents etc. I wish the transfer of rent money to my bank Is quicker. The request for signature is convenient. I send lease to my tenants so they can sign electronically and I can sign electronically. It’s free and I love it. The customer service via Chat used to be there which I liked, but they don’t have it anymore. I have to leave a message and wait for a reply. I wish they brought the Chat back. Even the customer service over the phone is better too.

It's been two days and I still don't have my Premium Report. The entire report is supposedly held up because of TransUnion. Waste of money.......

Thanks, job well done.

In the past I have had that experience with landlord Station and have used them for years. I currently am having a problem that isIn the past I have had that experience with landlord Station and have used them for years. I currently am having a problem that is getting me to the point that I may never use them again. I had that I may never use them again. I had a prospective tenant apply for a background check he was paying himself apply for a background check he was paying himself and it keeps coming up with the same error message. I have written to them numerous times, so has he, they keep saying they've fixed it and it is not fixed. I have asked repeatedly so has he for someone to call us. nothing and it keeps coming up with the same error message. I have written to them numerous times, so has he, they keep saying they've fixed it and it is not fixed. I have asked repeatedly so has he for someone to call us. Nothing. This is been going on for several weeks. I understand that you're shortstaffed. This is been going on for several weeks. I understand that you're shortstaffed but this is just ridiculous.. YOU CANNOT CALL THEM EXT 2 WHICH THEY SAY TO USE SAYS IT IS INVALID. Please someone look up my information and call me. Joanne O'Donnell

Pretty quick & comprehensivel.

It was very easy to use your website. The tenant report that we ordered was delivered very quickly to us. Thank you!

I've used them for years and it's been very helpful managing my handful of rental units. Their support is good and I'm happy to see a feature I've wanted has just been released (having the option of the prospective tenant pay for a background check).