Lancaster PuppiesAt Lancaster Puppies, we connect people with puppies. We make it easy for people to find healthy, happy puppies from reputable dog breeders across the U.S. Whether you are looking for a purebred pup or a designer dog, we can help you find your puppy today!
Lancaster Puppies (lancasterpuppies.com) has 225 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Malls & Marketplaces · Pittsburgh, Pennsylvania
Excellent
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Excellent
Malls & Marketplaces · CHAMBERSBURG, Pennsylvania
Excellent
Malls & Marketplaces · East Earl, Pennsylvania
Excellent
225 approved reviews, newest moderated first
Emily T.
Customer service was outstanding! They were kind and quick. I really appreciated their help and their advice. Great work!
Response from Lancaster PuppiesJun 27, 2026
Thank you for your kind words! We’re delighted to hear that our customer service team was able to support you quickly and kindly, feedback like this really means a lot to us. We appreciate you taking the time to share your experience and for choosing Lancaster Puppies.
The G.
Terrible experience the seller didn’t show up lik promised the whole website is terrible.
Response from Lancaster PuppiesJun 27, 2026
Hi there, We’re very sorry to hear about this experience, that’s understandably frustrating. Sellers on our platform are responsible for arranging and attending viewings, and when this doesn’t happen, it’s not the standard we expect. We’d really like to look into what went wrong here and address it with the seller involved. Please contact our support team with the advert reference or any details you have, so we can investigate and take the appropriate steps. Thank you for bringing this to our attention.
Valanca R.
So far so good pick up is not until 18 June so we’ll get back with you then
Mandy G.
Using paw cover made my experience feel more secure. I was worried about being scammed, but this process made it seamless.
Response from Lancaster PuppiesMay 24, 2026
Hi Mandy, thank you for sharing your experience! We are really glad to hear that PawCover gave you that extra peace of mind throughout the process. That is exactly what it is there for. We hope you are enjoying every moment with your new puppy!
Praywithkay
If you spend money and buy an ad the customer service will not help you even 1%, what a terrible company
Response from Lancaster PuppiesMay 24, 2026
Hi there, thank you for taking the time to share your feedback. We are sorry to hear you felt our support did not meet your expectations. We would like to look into your experience further. Please do reach out to us at mailto:[email protected] with your account details and we will do our best to help.
Richard S.
My wife and I had a wonderful experience purchasing our two new Shih Tzu boy puppies through David at Charm Puppies on Lancaster Puppies. From the beginning, David was extremely helpful, kind and professional throughout our search. He answered all of our questions and made the entire process comfortable. Our two Shih Tzu boys are healthy happy, and have brought so much joy to our family with the grandkids. We would highly recommend David at Charm Puppies and the Lancaster Puppies site to anyone looking for a new furry family member! Rick Sako
Response from Lancaster PuppiesMay 24, 2026
Hi Richard, thank you for sharing such a wonderful review! We are so pleased to hear that David made the whole experience so smooth and enjoyable from start to finish. It sounds like your two Shih Tzu boys have already stolen the hearts of the whole family, grandkids included! We will be sure to pass on your kind words to David at Charm Puppies. Enjoy every moment with them!
Joshua T.
We enjoyed working with Cheryl Yoder, from Baltic, Ohio. She was quick to respond and insightful with our concerns. We adopted 2 cavapoos from this family. Both pups were clean, and upto date on all shots. The home they came from was very clean and loving.
Response from Lancaster PuppiesMay 9, 2026
Hi Joshua, thank you for sharing such a wonderful review! We're absolutely delighted to hear that Cheryl made your experience so seamless - from her quick responses to the clean, loving home your two Cavapoos came from. We'll be sure to pass on your kind words to her. Congratulations on your two new family members, and enjoy every moment with them!
Wendy E.
Taylor was excellent to communicate with, was always kind and informative. He was even able to hold our girl a little longer than expected and was very kind when we arrived to pick her up. We are very happy and satisfied with this entire experience.
Response from Lancaster PuppiesMay 9, 2026
Hi Wendy, thank you for sharing such a lovely review! We're so pleased to hear that Taylor went above and beyond, keeping you informed every step of the way and even holding your girl a little longer when needed. We'll be sure to pass on your kind words to him. Congratulations on your new pup, and enjoy every moment together!