Lancaster PuppiesReviews of lancasterpuppies.com

Response from Lancaster PuppiesJul 11, 2026

Thank you so much for sharing your experience, Kelli! We’re delighted to hear that everything went smoothly and that you found the process easy. We really appreciate your kind words about Linda and hope Archie brings you lots of happiness!

Response from Lancaster PuppiesJul 11, 2026

Hi Deborah! We’re sorry to hear about your disappointing experience. We understand how exciting it can be to welcome a new pet into your home, especially after losing a beloved companion. While we know situations like this can be frustrating, we recommend communicating clearly with sellers and confirming arrangements before making travel plans or final decisions, as adverts can sometimes change quickly. We hope you’re able to find the perfect Maltese to join your family soon.

Response from Lancaster PuppiesJul 11, 2026

Thanks for your lovely feedback, Nancy! We’re so pleased to hear that working with Ruth was such a positive experience. We appreciate you taking the time to share your experience with our community.

Response from Lancaster PuppiesJul 11, 2026

Thank you for your feedback, Jordan! We’re glad to hear your experience was smooth and easy. We appreciate you sharing your thoughts with us!

Response from Lancaster PuppiesJul 11, 2026

Thank you for sharing your experience, Sandra! We’re so happy to hear that you found the right puppy and that everything went well with your breeder. It’s wonderful to hear that your new pup had a successful vet check and is settling in happily. We appreciate you being part of our community and wish you many happy years together!

Response from Lancaster PuppiesJun 27, 2026

Hi Rebecca, Thank you so much for sharing your lovely experience, we’re thrilled to hear how everything came together so smoothly! It’s great to know the breeder was responsive and took extra steps to provide reassurance, especially when coordinating from across the country. We’re also glad the transport arrangements worked out well and that your Jack Russell Terrier puppy arrived safely. We wish you and your new pup many happy years together, and thank you for choosing Lancaster Puppies!

Response from Lancaster PuppiesJun 27, 2026

Hi Erica, Thank you for taking the time to share your experience, we’re genuinely sorry to hear how upsetting this was. We understand how disappointing it must feel to travel, invest time, and believe you were given space to decide, only to find the dogs were no longer available. While sellers on our platform manage their own communications and pricing decisions independently, we do expect them to act transparently and fairly with prospective buyers. We’d really like the opportunity to look into this further. If you’re open to it, please reach out to our support team directly with any messages or details you have from your communication with the seller, so we can review whether our terms were breached and take appropriate action. We appreciate you raising this and are sorry again for the distress this caused.

Response from Lancaster PuppiesJun 27, 2026

Hi there, Thank you for taking the time to share your experience. We are really glad to hear that you found the Lancaster Puppies process stress free. We are sorry to hear about the uncertainty around your puppy’s breed. While Lancaster Puppies provides the platform to connect buyers and breeders, the accuracy of a puppy’s breed information is the responsibility of the breeder. We understand how disappointing it can be when things do not turn out quite as expected. We are happy to hear that you still love your puppy, shedding included, and we hope the DNA results give you some clarity. If you would like us to review the listing or have any concerns about the breeder, please feel free to contact our Trust & Safety team. Thank you again for your feedback and for choosing Lancaster Puppies. We wish you and your puppy all the best.