L'Amour Brilliance Reviews | Read Customer Reviews of lamourbrilliance.com

L'Amour Brilliance Reviews | Read Customer Reviews of lamourbrilliance.com

L'Amour Brilliance reviews

77 approved reviews, newest moderated first

Mike
Sep 22, 2025
6/5 Stars!
I am beyond thrilled with my experience. I received great customer service from the start. They were able to make a last minute engravement change a few days after my initial order. I received a lot of communication throughout the process, including pictures, video, and detailed instructions regarding shipment. Thank you so much
Response from L'Amour BrillianceOct 7, 2025
Thank you so much for your wonderful feedback! We’re delighted to have been able to assist you promptly and provide a satisfying experience. We look forward to serving you again in the future.
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Max
Sep 13, 2025
This jewelry store is amazing
This jewelry store is amazing, if everyone is asking if this is legit yes it is!!! my ring is so beautiful and all the staff online or customer service are really nice and accommodating, they will send you all the process to ensure everything is good, bought my ring online and everything is smooth, thank you L’Amour Brilliance!!!
Response from L'Amour BrillianceOct 7, 2025
Thank you so much for your kind words and trust in L’Amour Brilliance. We’re delighted to hear that you’re happy with our product and service. We look forward to accompanying you in your future experiences!
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Amanda B.
Sep 12, 2025
I highly recommend L'Amour Brilliance for a pleasant & professional experience purchasing a ring online.
It was easy to customize my order on the website. Communication was excellent throughout the process. I was impressed with the level of customer service they provided at every stage. I let them know I needed the ring by a certain date & it arrived ahead of time. The ring is beautiful. I highly recommend L'Amour Brilliance for a pleasant & professional experience purchasing a ring online.
Response from L'Amour BrillianceOct 7, 2025
Thank you so much for your recommendation and trust in L’Amour Brilliance. We’re delighted to hear that you had a pleasant experience with our service and product. We look forward to serving you again in the future.
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Nancy H.
Sep 5, 2025
Everyone we spoke with was very…
Everyone we spoke with was very helpful. I was worried that shipping would take longer than they said, but it arrived early. And it’s gorgeous. Most frequent comment, STUNNING!
Response from L'Amour BrillianceOct 7, 2025
Thank you so much for your kind words and trust! We’re delighted to hear that you’re happy with both our service and the product.
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Wilfried L.
Jun 29, 2025
Was a scam
Was a scam. Paid for a usa base company, received my ring from Vietnam, filling a complaint.
Response from L'Amour BrillianceJun 29, 2025
Dear Mr. Wilfried, Thank you for sharing your feedback. We are truly sorry to hear that you feel disappointed, and we greatly appreciate the opportunity to clarify. Our company is registered in the United States, with an office based in New York. To offer high-quality jewelry — crafted with IGI-certified lab-grown diamonds and genuine gold — at a fair and accessible price, we manufacture our pieces in our own dedicated workshop in Vietnam. This approach helps us reduce unnecessary operational costs while maintaining strict quality control standards, so customers receive finely handcrafted pieces at the best possible value. Your ring was carefully made to the exact specifications you confirmed, using 14K gold and an IGI-certified lab-grown diamond. The diamond's certification number is laser-engraved and can be verified directly at www.igi.org. We understand how important transparency is, and we always encourage our customers — including you — to have their pieces independently appraised. If there is any aspect that does not match our commitments, we are ready to offer a 100% refund without hesitation. We hope this information clarifies your concerns, and we remain at your full disposal for any further questions or support you may need. Sincerely, The L’Amour Brilliance Team
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Laura K.
Jun 27, 2025
I love my new 3ct princess cut pave ring.
I am thrilled with my ring and the buying experience with L'Amour Brilliance. First of all I looked at so many company's with the ring I wanted. I got the best price thru this company. The buying process was easy. Their communication was non stop. And finally when the ring arrived it surpassed my expectations. It was beautiful and was packaging was so impressive. I highly recommend.
Response from L'Amour BrillianceJul 21, 2025
We sincerely thank you for taking the time to share your wonderful feedback about the product and service from L'Amour Brilliance. We are truly delighted to know that the 3-carat princess-cut pave ring exceeded your expectations and brought you great satisfaction. Your trust and support are the greatest motivation for us to continuously improve and enhance the quality of our products and services. The L'Amour Brilliance team is always committed to providing a seamless, transparent, and memorable shopping experience for every customer. Once again, thank you so much, and we look forward to serving you again on your next special occasion.
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Nicholas W.
Jun 26, 2025
The entire process was excellent!
The entire process was excellent! I was nervous at first with ordering a ring set that is hand designed and crafted, but the experience was great. They kept me informed every step of the way, from the design point, sending me the 3D images of the ring set, and even videos and pictures of the packing stage. I would say it was over-communication at some times (which is outstanding). The rings were gorgeous, and my wife is in love with the set.
Response from L'Amour BrillianceJul 21, 2025
We sincerely thank you for trusting and choosing L'Amour Brilliance for your special ring set. We are truly delighted to know that your ordering experience — from the design process and 3D renderings to the packaging stage — brought you satisfaction and peace of mind. Receiving such positive feedback is a tremendous motivation for our team to continue delivering dedication and transparency at every step. We are even more thrilled to hear that your wife loves the ring set — that is the most meaningful gift to us. Once again, thank you for choosing L'Amour Brilliance. We look forward to serving you again on your next special occasion.
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Derrick P.
Jun 5, 2025
Great communication throughout the…
Great communication throughout the process.
Response from L'Amour BrillianceJul 21, 2025
Thank you so much for your kind words! We’re delighted to have supported you throughout the process. We look forward to providing you with another great experience in your future purchases!
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