Alexis D.
Good customer service waiting for…
Good customer service waiting for replacement rug to arrive! Thanks for making this right.

Lahome rugs are machine washable and crafted with our signature Cloud-Soft™ comfort, bringing warmth and coziness to your home. Every rug comes with a built-in non-slip rug pad—no need for extras—making them safe and convenient for families with kids and pets. Designed to be stain-resistant, foldable, and durable, our rugs combine everyday practicality with timeless style. At Lahome, we’re dedicated to blending aesthetic design with comfort, creating rugs that make your home feel as beautiful as it is welcoming. With free shipping and 30-day hassle-free returns, it’s easy to find the perfect piece for your home. Explore our collection today and bring warmth, beauty, and comfort into every corner of your space.
Lahome (lahomedecor.com) has 567 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 59 reviews with 4 stars · Clear filters
Alexis D.
Good customer service waiting for replacement rug to arrive! Thanks for making this right.
Harriet Smith L.
The rugs arrived in a timely manner. The one disappointment is in the color. If you are expecting a rug with Christmas red in the appropriate places, you'll be disappointed. It is closer to brown than red. If I'm very kind I might call it rust. I'm keeping the carpet because I love the design. Very disappointed in the colors.
Shannon
I love the holiday options at reasonable prices. The rugs are good quality while still being washable (depending on the size you may need to go to the laundromat to use an industrial size washer and dryer)
Hannah R.
The pattern was gorgeous and true to color. I love the size. It was definitely thin and I can see that the nap will wear quickly- there are marks from the packaging. But for the price that is reasonable. The customer service was very fast and responsive. I would definitely buy again.
Olivia P.
Customer service was very very nice! They worked with me and helped me with my shipping issue! The rug is beautiful
Stephanie D.
It came. And we did have an issue with the look of the one we bought. It’s soft and a nice print. The company resolved any issues we had. Nice company.
Response from LahomeSep 2, 2025
Thank you for your feedback. We’ve responded to your concerns via email—please check your inbox (including spam/junk folders). If you have any further questions, please reply directly to our email and we’ll provide immediate assistance. Have a good day.:)
Brianna C.
The order was super easy and it took about 4 days to arrive. The rug itself has a velvety feel and has nonslip backing. It looks just as described on the website. I ordered the ombré black rug and was pleased with the product I got!
Cheron N.
I received my rug and it was dirty. I tried to clean it after I emailed Lahomme and they recommended me to do so. It didn’t work so I emailed them back and they said that they would replace it for me and they should as it was barely a month and I really appreciate that that they’re going to do that. That is good Customer Service.